The Communicative-Relational Operating Model of the Italian National Institute of Health for an Effective Telephone Intervention in Public Health, Structured on Basic Counselling Skills

Communication has a crucial role in public health, because it becomes an essential component of prevention; it is also a proactive tool in health promotion. From a planning perspective, it is appropriate to use communication means that can help the bidirectional communication process, such as face-t...

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Veröffentlicht in:Annali di igiene 2023-07, Vol.35 (4), p.379
Hauptverfasser: Luzi, A M, Colucci, A, Gallo, P, De Mei, B, Mastrobattista, L, De Santis, M, Pacifici, R, Taruscio, D, Gallo, C
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Sprache:eng
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