A management information system to plan and monitor the delivery of health-care services in government hospitals in India

Governments all over the world are getting increasingly concerned about their ability to meet their social obligations in the health sector. In this paper, we discuss the design and development of a management information system (MIS) to plan and monitor the delivery of healthcare services in govern...

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Veröffentlicht in:Journal of health organization and management 2004, Vol.18 (3), p.207-220
1. Verfasser: Ramani, K.V.
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container_title Journal of health organization and management
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creator Ramani, K.V.
description Governments all over the world are getting increasingly concerned about their ability to meet their social obligations in the health sector. In this paper, we discuss the design and development of a management information system (MIS) to plan and monitor the delivery of healthcare services in government hospitals in India. Our MIS design is based on an understanding of the working of several municipal, district, and state government hospitals. In order to understand the magnitude and complexity of various issues faced by the government hospitals, we analyze the working of three large tertiary care hospitals administered by the Ahmedabad Municipal Corporation. The hospital managers are very concerned about the lack of hospital infrastructure and resources to provide a satisfactory level of service. Equally concerned are the government administrators who have limited financial resources to offer healthcare services at subsidized rates. A comprehensive hospital MIS is thus necessary to plan and monitor the delivery of hospital services efficiently and effectively.
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source Applied Social Sciences Index & Abstracts (ASSIA); Emerald Journals; Standard: Emerald eJournal Premier Collection; MEDLINE
subjects Decision Support Systems, Management
Efficiency, Organizational
Health administration
Health care
Hospital Information Systems
Hospitals, Municipal - economics
Hospitals, Municipal - organization & administration
Hospitals, Municipal - utilization
Humans
India
Management Audit
Management information systems
Monitoring
Organizational Case Studies
Planning Techniques
Resource Allocation
Service delivery
Social Responsibility
Utilization Review
title A management information system to plan and monitor the delivery of health-care services in government hospitals in India
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