Trade Rate for Product

Many of us have an "us vs. them" mentality with customers. We need to get away from that. We are here to help them minimize the risk and cost of vehicle ownership. Making them pay more by increasing their interest rate, raising their payments and having not benefited at all will only raise...

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Veröffentlicht in:WARDSAUTO Dealer Business 2011-12, Vol.45 (12), p.24
1. Verfasser: Cochran, Chris
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description Many of us have an "us vs. them" mentality with customers. We need to get away from that. We are here to help them minimize the risk and cost of vehicle ownership. Making them pay more by increasing their interest rate, raising their payments and having not benefited at all will only raise the cost of ownership. Here is a bold statement: Don't pay F&I on reserve and instead give more weight to products. I am willing to bet that if you stopped paying F&I on reserve, not only would you not lose gross, you may even see it increase, along with customer satisfaction and product penetration.
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identifier ISSN: 1086-1629
ispartof WARDSAUTO Dealer Business, 2011-12, Vol.45 (12), p.24
issn 1086-1629
2373-1974
language eng
recordid cdi_proquest_reports_912165128
source EBSCOhost Business Source Complete
subjects Automobile dealers
Comparative analysis
Economic aspects
Interest rates
Product costing
title Trade Rate for Product
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