Standards and Variation: Nonconforming Our Way to High Quality

Here's a true story about standards. A young, talented, and recognized artist and potter-- let's call her Chicky-- moved from London to the SoHo district of New York City and opened a pottery store to display and sell her creations. One day, an agitated customer entered the store to return...

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Veröffentlicht in:Education week 2005-09, Vol.25 (3), p.34
Hauptverfasser: Washor, Elliot, Mojkowski, Charles
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description Here's a true story about standards. A young, talented, and recognized artist and potter-- let's call her Chicky-- moved from London to the SoHo district of New York City and opened a pottery store to display and sell her creations. One day, an agitated customer entered the store to return a set of dishes purchased only a few days before. The customer demanded her money back because all the plates and cups weren't exactly the same.
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title Standards and Variation: Nonconforming Our Way to High Quality
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