DESIGNS FROM EXPERIENCE

Getting consumers to engage with marketing message increases the likelihood that they will engage with the brand. In pharmaceutical marketing, credibility and relevance are crucial elements in driving engagement with the marketing message. If your ultimate goal is to communicate with consumers, the...

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Veröffentlicht in:Medical Marketing and Media 2007-08, Vol.42 (8), p.82
Hauptverfasser: Keller, Laura, McConaghy, Mark
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McConaghy, Mark
description Getting consumers to engage with marketing message increases the likelihood that they will engage with the brand. In pharmaceutical marketing, credibility and relevance are crucial elements in driving engagement with the marketing message. If your ultimate goal is to communicate with consumers, the four fundamental steps you should take include: 1. Research your customers and identify their needs. 2. Document your marketing objectives, your strategy, and the underlying rationale for selecting the tactics that support your strategy. 3. Implement business rules to support the user experience you have designed. 4. Develop a process for measuring program success. To achieve the best customer experience pharmaceutical marketers should: 1. Research, research, research. 2. Document and re-document. 3. Implement business rules to convey a relevant user experience. 4. Maintain and optimize against your marketing dashboard.
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source Elektronische Zeitschriftenbibliothek - Frei zugängliche E-Journals; Business Source Complete
subjects Consumers
Customer relationship management
Customers
Design
Guidelines
Marketing
Medical practices
Online advertising
Pharmaceutical industry
Pharmaceuticals
Teams
User experience
User generated content
Websites
title DESIGNS FROM EXPERIENCE
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