Undisputed benefit
Most healthcare providers have experienced difficult patient communications, worked with confused families or received mixed signals. The CMS instituted its mediation program in 2003. It offers physicians, providers and Medicare beneficiaries the chance to resolve their misunderstandings face-to-fac...
Gespeichert in:
| Veröffentlicht in: | Modern Healthcare 2005-12, Vol.35 (50), p.22 |
|---|---|
| 1. Verfasser: | |
| Format: | Artikel |
| Sprache: | eng |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| container_end_page | |
|---|---|
| container_issue | 50 |
| container_start_page | 22 |
| container_title | Modern Healthcare |
| container_volume | 35 |
| creator | Rollow, William |
| description | Most healthcare providers have experienced difficult patient communications, worked with confused families or received mixed signals. The CMS instituted its mediation program in 2003. It offers physicians, providers and Medicare beneficiaries the chance to resolve their misunderstandings face-to-face, without litigation or financial penalties. Mediation offers an alternative method for addressing beneficiary quality-of-care complaints by providing a confidential forum to discuss the experiences that have led to the complaint. If a Medicare beneficiary complaint is deemed eligible for mediation, healthcare providers should consider the many compelling reasons to consider this alternative form of dispute resolution. Participation in the Medicare Mediation Program is growing, and while current data are sparse, early results on participant satisfaction are quite encouraging. |
| format | Article |
| fullrecord | <record><control><sourceid>proquest</sourceid><recordid>TN_cdi_proquest_reports_211931995</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>944373261</sourcerecordid><originalsourceid>FETCH-proquest_reports_2119319953</originalsourceid><addsrcrecordid>eNpjYuA0tDQx0TU3MzFnYeA0MDQz0DU3sTDgYOAqLs4yAAJDY0tOBqHQvJTM4oLSktQUhaTUvNS0zBIeBta0xJziVF4ozc2g6OYa4uyhW1CUX1iaWlwSX5RakF9UUhxvZGhoaWxoaWlqTIwaAGgwKCg</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>211931995</pqid></control><display><type>article</type><title>Undisputed benefit</title><source>EBSCOhost Business Source Complete</source><creator>Rollow, William</creator><creatorcontrib>Rollow, William</creatorcontrib><description>Most healthcare providers have experienced difficult patient communications, worked with confused families or received mixed signals. The CMS instituted its mediation program in 2003. It offers physicians, providers and Medicare beneficiaries the chance to resolve their misunderstandings face-to-face, without litigation or financial penalties. Mediation offers an alternative method for addressing beneficiary quality-of-care complaints by providing a confidential forum to discuss the experiences that have led to the complaint. If a Medicare beneficiary complaint is deemed eligible for mediation, healthcare providers should consider the many compelling reasons to consider this alternative form of dispute resolution. Participation in the Medicare Mediation Program is growing, and while current data are sparse, early results on participant satisfaction are quite encouraging.</description><identifier>ISSN: 0160-7480</identifier><identifier>EISSN: 1944-7647</identifier><identifier>CODEN: MOHEDA</identifier><language>eng</language><publisher>Chicago: Crain Communications, Incorporated</publisher><subject>Agreements ; Alternative dispute resolution ; Beneficiaries ; Complaints ; Confidentiality ; Health care delivery ; Mediation ; Medicare ; Patient satisfaction ; Quality of service</subject><ispartof>Modern Healthcare, 2005-12, Vol.35 (50), p.22</ispartof><rights>Copyright Crain Communications, Incorporated Dec 12, 2005</rights><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>312,780,784,791</link.rule.ids></links><search><creatorcontrib>Rollow, William</creatorcontrib><title>Undisputed benefit</title><title>Modern Healthcare</title><description>Most healthcare providers have experienced difficult patient communications, worked with confused families or received mixed signals. The CMS instituted its mediation program in 2003. It offers physicians, providers and Medicare beneficiaries the chance to resolve their misunderstandings face-to-face, without litigation or financial penalties. Mediation offers an alternative method for addressing beneficiary quality-of-care complaints by providing a confidential forum to discuss the experiences that have led to the complaint. If a Medicare beneficiary complaint is deemed eligible for mediation, healthcare providers should consider the many compelling reasons to consider this alternative form of dispute resolution. Participation in the Medicare Mediation Program is growing, and while current data are sparse, early results on participant satisfaction are quite encouraging.</description><subject>Agreements</subject><subject>Alternative dispute resolution</subject><subject>Beneficiaries</subject><subject>Complaints</subject><subject>Confidentiality</subject><subject>Health care delivery</subject><subject>Mediation</subject><subject>Medicare</subject><subject>Patient satisfaction</subject><subject>Quality of service</subject><issn>0160-7480</issn><issn>1944-7647</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2005</creationdate><recordtype>article</recordtype><sourceid>8G5</sourceid><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><sourceid>GUQSH</sourceid><sourceid>M2O</sourceid><recordid>eNpjYuA0tDQx0TU3MzFnYeA0MDQz0DU3sTDgYOAqLs4yAAJDY0tOBqHQvJTM4oLSktQUhaTUvNS0zBIeBta0xJziVF4ozc2g6OYa4uyhW1CUX1iaWlwSX5RakF9UUhxvZGhoaWxoaWlqTIwaAGgwKCg</recordid><startdate>20051212</startdate><enddate>20051212</enddate><creator>Rollow, William</creator><general>Crain Communications, Incorporated</general><scope>0U~</scope><scope>1-H</scope><scope>3V.</scope><scope>7RQ</scope><scope>7RV</scope><scope>7WY</scope><scope>7WZ</scope><scope>7X7</scope><scope>7XB</scope><scope>87Z</scope><scope>883</scope><scope>88C</scope><scope>88E</scope><scope>8AO</scope><scope>8C1</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>8FL</scope><scope>8G5</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FRNLG</scope><scope>FYUFA</scope><scope>F~G</scope><scope>GHDGH</scope><scope>GNUQQ</scope><scope>GUQSH</scope><scope>K60</scope><scope>K6~</scope><scope>K9-</scope><scope>K9.</scope><scope>KB0</scope><scope>L.-</scope><scope>L.0</scope><scope>M0C</scope><scope>M0F</scope><scope>M0R</scope><scope>M0S</scope><scope>M0T</scope><scope>M1P</scope><scope>M2O</scope><scope>MBDVC</scope><scope>NAPCQ</scope><scope>PQBIZ</scope><scope>PQBZA</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>Q9U</scope><scope>U9A</scope></search><sort><creationdate>20051212</creationdate><title>Undisputed benefit</title><author>Rollow, William</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-proquest_reports_2119319953</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2005</creationdate><topic>Agreements</topic><topic>Alternative dispute resolution</topic><topic>Beneficiaries</topic><topic>Complaints</topic><topic>Confidentiality</topic><topic>Health care delivery</topic><topic>Mediation</topic><topic>Medicare</topic><topic>Patient satisfaction</topic><topic>Quality of service</topic><toplevel>online_resources</toplevel><creatorcontrib>Rollow, William</creatorcontrib><collection>Global News & ABI/Inform Professional</collection><collection>Trade PRO</collection><collection>ProQuest Central (Corporate)</collection><collection>Career & Technical Education Database</collection><collection>Nursing & Allied Health Database</collection><collection>Access via ABI/INFORM (ProQuest)</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ABI/INFORM Global (Alumni Edition)</collection><collection>ABI/INFORM Trade & Industry (Alumni Edition)</collection><collection>Healthcare Administration Database (Alumni)</collection><collection>Medical Database (Alumni Edition)</collection><collection>ProQuest Pharma Collection</collection><collection>Public Health Database</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ABI/INFORM Collection (Alumni Edition)</collection><collection>Research Library (Alumni Edition)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>Business Premium Collection (Alumni)</collection><collection>Health Research Premium Collection</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Central Student</collection><collection>Research Library Prep</collection><collection>ProQuest Business Collection (Alumni Edition)</collection><collection>ProQuest Business Collection</collection><collection>Consumer Health Database (Alumni Edition)</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Nursing & Allied Health Database (Alumni Edition)</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ABI/INFORM Professional Standard</collection><collection>ABI/INFORM Global</collection><collection>ABI/INFORM Trade & Industry</collection><collection>Consumer Health Database</collection><collection>Health & Medical Collection (Alumni Edition)</collection><collection>Healthcare Administration Database</collection><collection>Medical Database</collection><collection>Research Library</collection><collection>Research Library (Corporate)</collection><collection>Nursing & Allied Health Premium</collection><collection>ProQuest One Business</collection><collection>ProQuest One Business (Alumni)</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central Basic</collection><jtitle>Modern Healthcare</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Rollow, William</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Undisputed benefit</atitle><jtitle>Modern Healthcare</jtitle><date>2005-12-12</date><risdate>2005</risdate><volume>35</volume><issue>50</issue><spage>22</spage><pages>22-</pages><issn>0160-7480</issn><eissn>1944-7647</eissn><coden>MOHEDA</coden><abstract>Most healthcare providers have experienced difficult patient communications, worked with confused families or received mixed signals. The CMS instituted its mediation program in 2003. It offers physicians, providers and Medicare beneficiaries the chance to resolve their misunderstandings face-to-face, without litigation or financial penalties. Mediation offers an alternative method for addressing beneficiary quality-of-care complaints by providing a confidential forum to discuss the experiences that have led to the complaint. If a Medicare beneficiary complaint is deemed eligible for mediation, healthcare providers should consider the many compelling reasons to consider this alternative form of dispute resolution. Participation in the Medicare Mediation Program is growing, and while current data are sparse, early results on participant satisfaction are quite encouraging.</abstract><cop>Chicago</cop><pub>Crain Communications, Incorporated</pub></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 0160-7480 |
| ispartof | Modern Healthcare, 2005-12, Vol.35 (50), p.22 |
| issn | 0160-7480 1944-7647 |
| language | eng |
| recordid | cdi_proquest_reports_211931995 |
| source | EBSCOhost Business Source Complete |
| subjects | Agreements Alternative dispute resolution Beneficiaries Complaints Confidentiality Health care delivery Mediation Medicare Patient satisfaction Quality of service |
| title | Undisputed benefit |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2024-12-21T14%3A04%3A04IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Undisputed%20benefit&rft.jtitle=Modern%20Healthcare&rft.au=Rollow,%20William&rft.date=2005-12-12&rft.volume=35&rft.issue=50&rft.spage=22&rft.pages=22-&rft.issn=0160-7480&rft.eissn=1944-7647&rft.coden=MOHEDA&rft_id=info:doi/&rft_dat=%3Cproquest%3E944373261%3C/proquest%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=211931995&rft_id=info:pmid/&rfr_iscdi=true |