Turning agents into planners

Many insurers believe converting their insurance agents into financial planners will help generate new customers, aid cross-selling and improve bottom-line performance. This approach has real merit, but also presents serious challenges. In practice, insurers adopting this model must: 1. identify the...

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Veröffentlicht in:Best's review (Life-health insurance ed.) 1999-08, Vol.100 (4), p.82
Hauptverfasser: Altman, Larry, Irwin, Gil, Lee, Sung
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container_title Best's review (Life-health insurance ed.)
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creator Altman, Larry
Irwin, Gil
Lee, Sung
description Many insurers believe converting their insurance agents into financial planners will help generate new customers, aid cross-selling and improve bottom-line performance. This approach has real merit, but also presents serious challenges. In practice, insurers adopting this model must: 1. identify the appropriate customer audience, 2. determine how they can differentiate themselves, 3. figure out what capabilities are needed, and 4. make sure the financial-planning model can be made economically attractive.
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identifier ISSN: 0005-9706
ispartof Best's review (Life-health insurance ed.), 1999-08, Vol.100 (4), p.82
issn 0005-9706
language eng
recordid cdi_proquest_reports_201115672
source Business Source Complete
subjects Compensation
Competition
Consumers
Cost control
Cost estimates
Cross selling
Customer services
Demography
Financial planners
Financial planning
Insurance agents & brokers
Insurance industry
Internet
Market entry
Salespeople
title Turning agents into planners
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