Service technology: Invest in infrastructure

Service technology: Invest in infrastructure

There are many areas of technology in a hotel, each developing quickly. Today, these technologies are universal and have a direct impact on the guest experience of quality. So, before hanging more of these ornaments on your tree, consider the strength of the trunk: How robust is your infrastructure?...

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Veröffentlicht in:Hotel and Motel Management 2008-04, Vol.223 (6), p.12
1. Verfasser: Loether, Jeff
Format: Artikel
Sprache:eng
Schlagworte:
Bandwidths
Customer services
Hotels & motels
Technology adoption
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Zusammenfassung:There are many areas of technology in a hotel, each developing quickly. Today, these technologies are universal and have a direct impact on the guest experience of quality. So, before hanging more of these ornaments on your tree, consider the strength of the trunk: How robust is your infrastructure? All of these guest-front technologies are hanging on the converged network. Look closely at how you deliver bandwidth to the guestroom. Bandwidth is the ante in this next wave of technology growth.
ISSN:2158-2122