Cash from chaos: make money with data
Nearly every business who values customer loyalty recognizes the imperative to understand their customer-just as “mom-and-pop” stores in small rural communities have close relationships with every member of their specific community. [...]the renewed-almost manic-interest in analytics. McKinsey lists...
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Veröffentlicht in: | Telecom Asia (Online) 2017-05 |
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Format: | Artikel |
Sprache: | eng |
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Zusammenfassung: | Nearly every business who values customer loyalty recognizes the imperative to understand their customer-just as “mom-and-pop” stores in small rural communities have close relationships with every member of their specific community. [...]the renewed-almost manic-interest in analytics. McKinsey lists three main benefits of having granular access to data: * Capture a greater share of market segments and deeper penetration (wallet share) of existing customers * Increase the effectiveness of cross-selling, enhancing the ratio of products per... |
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ISSN: | 1681-181X |