Understanding Emotional Transitions: The Interpersonal Consequences of Changing Emotions in Negotiations

Research on the interpersonal functions of emotions has focused primarily on steady-state emotion rather than on emotional transitions, the movement between emotion states. The authors examined the influence of emotional transitions on social interactions and found that emotional transitions led to...

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Veröffentlicht in:Journal of personality and social psychology 2011-09, Vol.101 (3), p.541-556
Hauptverfasser: Filipowicz, Allan, Barsade, Sigal, Melwani, Shimul
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container_title Journal of personality and social psychology
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creator Filipowicz, Allan
Barsade, Sigal
Melwani, Shimul
description Research on the interpersonal functions of emotions has focused primarily on steady-state emotion rather than on emotional transitions, the movement between emotion states. The authors examined the influence of emotional transitions on social interactions and found that emotional transitions led to consistently different outcomes than their corresponding steady-state emotions. Across 2 computer-mediated negotiations and a face-to-face negotiation, participants negotiating with partners who displayed a "becoming angry" (happy to angry) emotional transition accepted worse negotiation outcomes yet formed better relational impressions of their partners than participants negotiating with partners who displayed steady-state anger. This relationship was mediated through 2 mechanisms: attributional and emotional contagion processes. The "becoming happy" (angry to happy) emotional transition as compared with steady-state happiness was not significantly related to differences in negotiation outcomes but was significantly related to differences in relational impressions, where perceivers of the "becoming happy" emotional transition gave their partners lower relational impression ratings than perceivers of steady-state happiness.
doi_str_mv 10.1037/a0023545
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source Applied Social Sciences Index & Abstracts (ASSIA); MEDLINE; PsycARTICLES; Sociological Abstracts
subjects Adult
Affectivity. Emotion
Anger
Anger - physiology
Bargaining
Biological and medical sciences
Comprehension - physiology
Consequence
Emotional contagion
Emotions
Emotions - physiology
Female
Fundamental and applied biological sciences. Psychology
Happiness
Human
Humans
Impressions
Interpersonal Relations
Male
Mediation
Negotiating - psychology
Negotiation
Negotiations
Personality. Affectivity
Psychological effects
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Social Interaction
Social interactions. Communication. Group processes
Social psychology
Transitions
Young Adult
title Understanding Emotional Transitions: The Interpersonal Consequences of Changing Emotions in Negotiations
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