Capitalizing on knowledge: a novel approach to crucial-knowledge determination

Corporation managers make informed decisions based upon a combination of judgment and knowledge from various departments such as marketing, sales, research, development, manufacturing, and finance. Ideally, all relevant knowledge should be brought together before judgment is exercised. However, dete...

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Veröffentlicht in:IEEE transactions on systems, man and cybernetics. Part A, Systems and humans man and cybernetics. Part A, Systems and humans, 2005-11, Vol.35 (6), p.919-931
Hauptverfasser: Tseng, T.-L., Huang, C.-C.
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container_title IEEE transactions on systems, man and cybernetics. Part A, Systems and humans
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creator Tseng, T.-L.
Huang, C.-C.
description Corporation managers make informed decisions based upon a combination of judgment and knowledge from various departments such as marketing, sales, research, development, manufacturing, and finance. Ideally, all relevant knowledge should be brought together before judgment is exercised. However, determining the knowledge requirements and obtaining pertinent, consistent, and up-to-date knowledge across a large company is a complex process. Crucial-knowledge determination is a complex process: specifically the identification of crucial knowledge and knowledge requirements. In this paper, a methodology is developed for modeling the knowledge requirements and the associated tasks for collecting the knowledge simultaneously. This methodology provides a valuable contribution in knowledge-management systems by defining a major plan for discovering issues-oriented knowledge. One procedure and one heuristic algorithm are illustrated with numerical examples.
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subjects Asset management
Cybernetics
Decision making
Finance
Financial management
Heuristic algorithms
Human
issues-oriented approach
Judgments
knowledge capitalization
knowledge discovery
knowledge identification
Knowledge management
Manufacturing
Marketing
Marketing and sales
Marketing management
Mathematical models
Methodology
Process planning
Research and development management
Tasks
title Capitalizing on knowledge: a novel approach to crucial-knowledge determination
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