Studying decision processes via a knowledge management lens: The Columbia space shuttle case

While the role of knowledge management (KM) for decision support is well acknowledged, there is a gap between existing KM theory and actual KM practice in real-life decision-making. This paper aims to illustrate this gap by studying the report of the Columbia Accident Investigation Board, focusing o...

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Veröffentlicht in:	Decision Support Systems 2010-03, Vol.48 (4), p.559-567
Hauptverfasser:	Levy, Meira, Pliskin, Nava, Ravid, Gilad
Format:	Artikel
Sprache:	eng
Schlagworte:	Accident investigations Aircraft accidents & safety Applied sciences Columbia shuttle Computer science control theory systems Consolidation Content analysis Decision making Decision making models Decision support systems Decision theory. Utility theory Exact sciences and technology Firm modelling Focusing Information systems. Data bases Knowledge management Knowledge management (KM) Learning organization Lenses Memory organisation. Data processing Operational research and scientific management Operational research. Management science Software Space shuttle Space shuttles Studies
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