Patient satisfaction with services in outpatient clinics at Mulago hospital, Uganda

Objectives. To identify factors associated with general satisfaction among clients attending outpatient clinics in a referral hospital in Uganda. Design. Cross-sectional exit survey of patients and care-givers in selected outpatient clinics. Setting. Seven outpatients' clinics at Mulago Nationa...

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Veröffentlicht in:	International journal for quality in health care 2011-10, Vol.23 (5), p.516-523
Hauptverfasser:	NABBUYE-SEKANDI, JULIET, MAKUMBI, FREDRICK E., KASANGAKI, ARABAT, KIZZA, IRENE BETTY, ATUGUMISIRIZE, JOSHU, NSHIMYE, EDITH, MBABALI, SPECIOZA, PETERS, DAVID H.
Format:	Artikel
Sprache:	eng
Schlagworte:	Adolescent Adult Age Factors Appointments and Schedules Clinics Colleges and universities Cost Cross-Sectional Studies Drugs Educational Status Female Health Expenditures Health Services Accessibility - standards HIV Infections - psychology HIV Infections - therapy Hospitals Human immunodeficiency virus Humans Male Medical service Middle Aged Outpatient Clinics, Hospital - standards Outpatient services Patient Satisfaction Patients Prescription Drugs - supply & distribution Professional-Patient Relations Surveys Uganda Young Adult
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