Two contrasting explanations of involvement violations: expectancy violations theory versus discrepancy arousal theory

The effects of violations of expectations on arousal, reciprocity, & compensation in the medical practitioner-patient relationship are considered, specifically, expectancy violations (EV) & discrepancy arousal (DA) predictions are contrasted. EV theory predicts that given a communication wit...

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Veröffentlicht in:Human communication research 1994-06, Vol.20 (4), p.560-591
Hauptverfasser: LE POIRE, B. A, BURGOON, J. K
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description The effects of violations of expectations on arousal, reciprocity, & compensation in the medical practitioner-patient relationship are considered, specifically, expectancy violations (EV) & discrepancy arousal (DA) predictions are contrasted. EV theory predicts that given a communication with high reward valence, high & very high involvement (including touch & close proximity) should be met with reciprocation. DA theory predicts that Ss should compensate the level of involvement with a reciprocal level of involvement regardless of valence or involvement. Undergraduates (N = 92) participated in a practice medical interview. Various levels of involvement were enacted by one male & one female confederate. Results contradicted both the DA & EV theories of ongoing interactions. It is suggested that both theories need modification if they are to successfully account for these results. 4 Tables, 4 Figures, 47 References. Adapted from the source document
doi_str_mv 10.1111/j.1468-2958.1994.tb00335.x
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source Sociological Abstracts; Periodicals Index Online; Access via Wiley Online Library; Alma/SFX Local Collection
subjects Behavior
Biological and medical sciences
Expectations
Fundamental and applied biological sciences. Psychology
Norms
Patients
Physicians
Practitioner Patient Relationship
Professional relationships
Psychological Factors
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Reciprocity
Sanctions
Social interactions. Communication. Group processes
Social psychology
Social research
title Two contrasting explanations of involvement violations: expectancy violations theory versus discrepancy arousal theory
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