Increasing consumerism in healthcare through intelligent information technology

In healthcare, consumerism is not a product or program. Instead, it is an orientation to new care delivery models that encourage and enable greater patient responsibility through the intelligent use of information technology. Despite the promise of consumerism, current approaches have not fully real...

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Veröffentlicht in:The American journal of managed care 2010-12, Vol.16 (12 Suppl HIT), p.SP37-SP43
Hauptverfasser: Cohen, Seth B, Grote, Kurt D, Pietraszek, Wayne E, Laflamme, Francois
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container_end_page SP43
container_issue 12 Suppl HIT
container_start_page SP37
container_title The American journal of managed care
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creator Cohen, Seth B
Grote, Kurt D
Pietraszek, Wayne E
Laflamme, Francois
description In healthcare, consumerism is not a product or program. Instead, it is an orientation to new care delivery models that encourage and enable greater patient responsibility through the intelligent use of information technology. Despite the promise of consumerism, current approaches have not fully realized the potential benefits of improved outcomes and lower cost. We recommend 4 guiding principles to ensure that next-generation innovation yields the returns that providers, patients, and other stakeholders expect: (1) keep the consumer at the center of innovation, (2) keep it simple, (3) link products and services to a broader "ecosystem" of care, and (4) encourage health in addition to treating illness. Now may be a particularly compelling time to invest in a consumerist approach.
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subjects American Recovery and Reinvestment Act
Delivery of Health Care - economics
Delivery of Health Care - methods
Diffusion of Innovation
Health administration
Health Care Reform - economics
Humans
Medical Informatics Applications
Patient Education as Topic
Patient-Centered Care - economics
Patient-Centered Care - methods
Preventive Health Services
United States
title Increasing consumerism in healthcare through intelligent information technology
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