The Roles of Supervisors, Employees, and Stewards in Grievance Initiation
The authors develop a model of grievance initiation that incorporates the grievance-related behaviors of supervisors, employees, and shop stewards, such as the frequency of employee complaints to stewards and the frequency of steward attempts to resolve potential grievances informally. The model is...
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Veröffentlicht in: | Industrial & labor relations review 1991-10, Vol.45 (1), p.15-30 |
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creator | Bemmels, Brian Reshef, Yonatan Stratton-Devine, Kay |
description | The authors develop a model of grievance initiation that incorporates the grievance-related behaviors of supervisors, employees, and shop stewards, such as the frequency of employee complaints to stewards and the frequency of steward attempts to resolve potential grievances informally. The model is estimated with 1989 survey data on 231 work groups. The grievance-related behavior patterns of the actors are found to be better predictors of grievance rates than the demographic characteristics, attitudes, personality, or other characteristics of employees, stewards, and the workplace, which have been the focus of previous research on grievance initiation. |
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The model is estimated with 1989 survey data on 231 work groups. The grievance-related behavior patterns of the actors are found to be better predictors of grievance rates than the demographic characteristics, attitudes, personality, or other characteristics of employees, stewards, and the workplace, which have been the focus of previous research on grievance initiation.</description><identifier>ISSN: 0019-7939</identifier><identifier>EISSN: 2162-271X</identifier><identifier>DOI: 10.1177/001979399104500102</identifier><identifier>CODEN: ILREAQ</identifier><language>eng</language><publisher>Los Angeles, CA: New York State School of Industrial and Labor Relations, Cornell University</publisher><subject>Behavior Patterns ; Canada ; Coefficients ; Collective bargaining ; Employee complaints ; Employee supervision ; Employees ; Employment ; Grievance procedures ; Grievances ; Guidelines ; Human resource management ; Labor grievances ; Labor management relations ; Labor relations ; Labor Relations (grievances) ; Psychological Patterns ; Questionnaires ; Regression analysis ; Shop stewards ; Statistical significance ; Studies ; Superior Subordinate Relationship ; Supervisors ; Variable coefficients ; Variables ; Work Groups ; Workplaces</subject><ispartof>Industrial & labor relations review, 1991-10, Vol.45 (1), p.15-30</ispartof><rights>Copyright 1991 Cornell University</rights><rights>1991 Cornell University</rights><rights>Copyright New York State School of Industrial and Labor Relations Oct 1991</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c4372-260bf01f295712e91295a9965f2de3a9a467d3b35bf68b4188fd54370c25747e3</citedby><cites>FETCH-LOGICAL-c4372-260bf01f295712e91295a9965f2de3a9a467d3b35bf68b4188fd54370c25747e3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.jstor.org/stable/pdf/2524699$$EPDF$$P50$$Gjstor$$H</linktopdf><linktohtml>$$Uhttps://www.jstor.org/stable/2524699$$EHTML$$P50$$Gjstor$$H</linktohtml><link.rule.ids>314,780,784,803,4008,27344,27869,27924,27925,33774,33775,58017,58250</link.rule.ids><backlink>$$Uhttp://econpapers.repec.org/article/ilrarticl/v_3a45_3ay_3a1991_3ai_3a1_3ap_3a15-30.htm$$DView record in RePEc$$Hfree_for_read</backlink></links><search><creatorcontrib>Bemmels, Brian</creatorcontrib><creatorcontrib>Reshef, Yonatan</creatorcontrib><creatorcontrib>Stratton-Devine, Kay</creatorcontrib><title>The Roles of Supervisors, Employees, and Stewards in Grievance Initiation</title><title>Industrial & labor relations review</title><description>The authors develop a model of grievance initiation that incorporates the grievance-related behaviors of supervisors, employees, and shop stewards, such as the frequency of employee complaints to stewards and the frequency of steward attempts to resolve potential grievances informally. The model is estimated with 1989 survey data on 231 work groups. The grievance-related behavior patterns of the actors are found to be better predictors of grievance rates than the demographic characteristics, attitudes, personality, or other characteristics of employees, stewards, and the workplace, which have been the focus of previous research on grievance initiation.</description><subject>Behavior Patterns</subject><subject>Canada</subject><subject>Coefficients</subject><subject>Collective bargaining</subject><subject>Employee complaints</subject><subject>Employee supervision</subject><subject>Employees</subject><subject>Employment</subject><subject>Grievance procedures</subject><subject>Grievances</subject><subject>Guidelines</subject><subject>Human resource management</subject><subject>Labor grievances</subject><subject>Labor management relations</subject><subject>Labor relations</subject><subject>Labor Relations (grievances)</subject><subject>Psychological Patterns</subject><subject>Questionnaires</subject><subject>Regression 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authors develop a model of grievance initiation that incorporates the grievance-related behaviors of supervisors, employees, and shop stewards, such as the frequency of employee complaints to stewards and the frequency of steward attempts to resolve potential grievances informally. The model is estimated with 1989 survey data on 231 work groups. The grievance-related behavior patterns of the actors are found to be better predictors of grievance rates than the demographic characteristics, attitudes, personality, or other characteristics of employees, stewards, and the workplace, which have been the focus of previous research on grievance initiation.</abstract><cop>Los Angeles, CA</cop><pub>New York State School of Industrial and Labor Relations, Cornell University</pub><doi>10.1177/001979399104500102</doi><tpages>16</tpages></addata></record> |
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subjects | Behavior Patterns Canada Coefficients Collective bargaining Employee complaints Employee supervision Employees Employment Grievance procedures Grievances Guidelines Human resource management Labor grievances Labor management relations Labor relations Labor Relations (grievances) Psychological Patterns Questionnaires Regression analysis Shop stewards Statistical significance Studies Superior Subordinate Relationship Supervisors Variable coefficients Variables Work Groups Workplaces |
title | The Roles of Supervisors, Employees, and Stewards in Grievance Initiation |
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