The Roles of Supervisors, Employees, and Stewards in Grievance Initiation

The authors develop a model of grievance initiation that incorporates the grievance-related behaviors of supervisors, employees, and shop stewards, such as the frequency of employee complaints to stewards and the frequency of steward attempts to resolve potential grievances informally. The model is...

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Veröffentlicht in:Industrial & labor relations review 1991-10, Vol.45 (1), p.15-30
Hauptverfasser: Bemmels, Brian, Reshef, Yonatan, Stratton-Devine, Kay
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creator Bemmels, Brian
Reshef, Yonatan
Stratton-Devine, Kay
description The authors develop a model of grievance initiation that incorporates the grievance-related behaviors of supervisors, employees, and shop stewards, such as the frequency of employee complaints to stewards and the frequency of steward attempts to resolve potential grievances informally. The model is estimated with 1989 survey data on 231 work groups. The grievance-related behavior patterns of the actors are found to be better predictors of grievance rates than the demographic characteristics, attitudes, personality, or other characteristics of employees, stewards, and the workplace, which have been the focus of previous research on grievance initiation.
doi_str_mv 10.1177/001979399104500102
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The model is estimated with 1989 survey data on 231 work groups. The grievance-related behavior patterns of the actors are found to be better predictors of grievance rates than the demographic characteristics, attitudes, personality, or other characteristics of employees, stewards, and the workplace, which have been the focus of previous research on grievance initiation.</abstract><cop>Los Angeles, CA</cop><pub>New York State School of Industrial and Labor Relations, Cornell University</pub><doi>10.1177/001979399104500102</doi><tpages>16</tpages></addata></record>
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subjects Behavior Patterns
Canada
Coefficients
Collective bargaining
Employee complaints
Employee supervision
Employees
Employment
Grievance procedures
Grievances
Guidelines
Human resource management
Labor grievances
Labor management relations
Labor relations
Labor Relations (grievances)
Psychological Patterns
Questionnaires
Regression analysis
Shop stewards
Statistical significance
Studies
Superior Subordinate Relationship
Supervisors
Variable coefficients
Variables
Work Groups
Workplaces
title The Roles of Supervisors, Employees, and Stewards in Grievance Initiation
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