Validating a satisfaction questionnaire using multiple approaches: A case study

We examined the validity of a questionnaire designed to measure the satisfaction of users of health services, using multiple tests of construct validity. Members of 2 health insurance plans in Geneva (Switzerland) answered a mailed questionnaire in 1992 ( n = 1007) and 1993 ( n = 1424). Response rat...

Ausführliche Beschreibung

Gespeichert in:

Bibliographische Detailangaben
Veröffentlicht in:	Social science & medicine (1982) 1997-09, Vol.45 (6), p.879-885
Hauptverfasser:	Etter, Jean-François, Perneger, Thomas V.
Format:	Artikel
Sprache:	eng
Schlagworte:	Biological and medical sciences Case studies Consumer Behavior Delivery of Health Care - standards Epidemiology General aspects Health services Humans Medical sciences Methodology Patient satisfaction patient satisfaction questionnaire validation quality of medical care Public health. Hygiene Public health. Hygiene-occupational medicine quality of medical care questionnaire Questionnaires Reproducibility of Results Research methods Social science research Surveys and Questionnaires - standards Switzerland validation Validity
Online-Zugang:	Volltext
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Schreiben Sie den ersten Kommentar!