Computer Assisted Telephone Interviewing: Effects on Interviewers and Respondents
The effects of using a computer assisted telephone interviewing system on response distributions, interviewer behavior, and other nonsampling errors are measured through a survey experiment which randomly assigned cases either to a paper questionnaire or a CATI version. There were few differences in...
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| Veröffentlicht in: | Public opinion quarterly 1984, Vol.48 (1), p.356-369 |
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| container_end_page | 369 |
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| container_title | Public opinion quarterly |
| container_volume | 48 |
| creator | Groves, Robert M. Mathiowetz, Nancy A. |
| description | The effects of using a computer assisted telephone interviewing system on response distributions, interviewer behavior, and other nonsampling errors are measured through a survey experiment which randomly assigned cases either to a paper questionnaire or a CATI version. There were few differences in response distributions obtained in the two modes, some evidence of reduced interviewer variance among CATI cases, but little difference in response rates between the methods. Interviewers, who conducted interviews in both methods, tended to have no clear preference between them, but favored the CATI system for ease of following the questionnaire and the paper version for ease of making changes to prior answers. |
| doi_str_mv | 10.1086/268831 |
| format | Article |
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There were few differences in response distributions obtained in the two modes, some evidence of reduced interviewer variance among CATI cases, but little difference in response rates between the methods. 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| fulltext | fulltext |
| identifier | ISSN: 0033-362X |
| ispartof | Public opinion quarterly, 1984, Vol.48 (1), p.356-369 |
| issn | 0033-362X 1537-5331 |
| language | eng |
| recordid | cdi_proquest_miscellaneous_81017158 |
| source | MEDLINE; Worldwide Political Science Abstracts; Sociological Abstracts; Oxford University Press Journals Digital Archive Legacy; Periodicals Index Online; EBSCOhost Business Source Complete; JSTOR Archive Collection A-Z Listing; EBSCOhost Political Science Complete |
| subjects | Analysis of Variance Computer assisted telephone interviews Computer systems Computers Documentary photography Health administration Health care statistics Health Surveys Interview/Interviews/Interviewing Interviewer/Interviewer Interviews Interviews as Topic - methods National Center for Health Statistics (U.S.) - organization & administration Polls (telephone) Questionnaires Respondent/Respondents Response rates Statistical variance Survey research Telephone Telephones United States |
| title | Computer Assisted Telephone Interviewing: Effects on Interviewers and Respondents |
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