Patients' Priorities for Medical Care

Relatively little research has been done on the importance patients attach to various aspects of their medical care when their options are constrained. We studied priorities for care among 225 patients attending the medical clinics of a university teaching hospital. Eight attributes of medical care...

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Veröffentlicht in:Medical care 1983-02, Vol.21 (2), p.234-242
Hauptverfasser: Fletcher, Robert H., O'Malley, Michael S., Earp, Jo Anne, Littleton, Terry A., Fletcher, Suzanne W., Greganti, M. Andrew, Davidson, Richard A., Taylor, James
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container_end_page 242
container_issue 2
container_start_page 234
container_title Medical care
container_volume 21
creator Fletcher, Robert H.
O'Malley, Michael S.
Earp, Jo Anne
Littleton, Terry A.
Fletcher, Suzanne W.
Greganti, M. Andrew
Davidson, Richard A.
Taylor, James
description Relatively little research has been done on the importance patients attach to various aspects of their medical care when their options are constrained. We studied priorities for care among 225 patients attending the medical clinics of a university teaching hospital. Eight attributes of medical care were considered: continuity, coordination, comprehensiveness, availability, convenience, cost, expertise, and compassion. Priorities were established by the method of paired comparisons. Continuity of care was the highest priority for these patients, while cost and convenience were lowest. Priorities varied in subgroups of patients defined by demographic, illness, and utilization characteristics. Patients with acute problems preferred coordination and expertise, while those with chronic problems ranked continuity higher. Patients younger than 30 years old valued coordination most; older patients preferred continuity and comprehensiveness. Since all aspects of medical care cannot be provided to all people, and choices are necessary, patients' priorities should be considered when planning health services.
doi_str_mv 10.1097/00005650-198302000-00010
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source Jstor Complete Legacy; MEDLINE; Journals@Ovid Complete
subjects Adolescent
Adult
Age Factors
Aged
Analysis of variance
Consumer Behavior
Delivery of Health Care
Demography
Evaluation Studies as Topic
Female
Health care costs
Health insurance
Health Planning
Health Priorities
Humans
Male
Middle Aged
North Carolina
Patient care
Patient satisfaction
Physician-Patient Relations
Physicians
Primary health care
Test ranges
title Patients' Priorities for Medical Care
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