Consumer health information services: preliminary findings about who is using them
Focus groups and in-depth telephone interviews were used to develop a telephone questionnaire later completed by people 55 years and older about their use of a Health Information Support Telephone Service (HISTS). Preliminary findings identified an equal number of well educated male and female calle...
Gespeichert in:
| Veröffentlicht in: | Journal of medical systems 1998-04, Vol.22 (2), p.103-115 |
|---|---|
| Hauptverfasser: | , , , |
| Format: | Artikel |
| Sprache: | eng |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| container_end_page | 115 |
|---|---|
| container_issue | 2 |
| container_start_page | 103 |
| container_title | Journal of medical systems |
| container_volume | 22 |
| creator | Bang, D L Farrar, S Sellors, J W Buchanan, D H |
| description | Focus groups and in-depth telephone interviews were used to develop a telephone questionnaire later completed by people 55 years and older about their use of a Health Information Support Telephone Service (HISTS). Preliminary findings identified an equal number of well educated male and female callers, who called for information for themselves. The confidentially of the service was very important to respondents and may have impacted the time to recruit people for the focus groups. The second study described is a pilot test completed by three Consumer Health Information/Resource Centres (CHIRC). An Info Script was used by health professionals to direct people to information centres. Preliminary results indicate that over half of the participants stated they visited the information centre because they were given an Info Script and that they would not have gone without the Info Script. |
| doi_str_mv | 10.1023/A:1022647203117 |
| format | Article |
| fullrecord | <record><control><sourceid>proquest_pubme</sourceid><recordid>TN_cdi_proquest_miscellaneous_79831343</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>79831343</sourcerecordid><originalsourceid>FETCH-LOGICAL-p295t-bba02964f06bfea43db65ffbbebb0016dc73fb3c61eb23fc662ca96bd23b3a203</originalsourceid><addsrcrecordid>eNqF0UtLxDAUBeAgyjiOrl0JwYW7at5pZjcMvmBAEAV3JWkTm6FtatIq_nsrzsrNrA5cPi6cewE4x-gaI0JvVsspiGCSIIqxPABzzCXNRK7eDsEcYZZnnKv8GJyktEUIKSHkDMwUl5hjOQfP69ClsbUR1lY3Qw1950Js9eBDB5ONn760aQn7aBvf-k7Hb-h8V_nuPUFtwjjArzpAn-CYphkcatuegiOnm2TPdrkAr3e3L-uHbPN0_7hebbKeKD5kxmhElGAOCeOsZrQygjtnjDUGISyqUlJnaCmwNYS6UghSaiVMRaiheqq7AFd_e_sYPkabhqL1qbRNozsbxlRIlVNMGd0LuWScEc72Qiyo4oj-wst_cBvG2E1tC8nl9BCC8wld7NBoWlsVffTtdL9id3v6A-WEhsc</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>757022218</pqid></control><display><type>article</type><title>Consumer health information services: preliminary findings about who is using them</title><source>MEDLINE</source><source>SpringerNature Complete Journals</source><creator>Bang, D L ; Farrar, S ; Sellors, J W ; Buchanan, D H</creator><creatorcontrib>Bang, D L ; Farrar, S ; Sellors, J W ; Buchanan, D H</creatorcontrib><description>Focus groups and in-depth telephone interviews were used to develop a telephone questionnaire later completed by people 55 years and older about their use of a Health Information Support Telephone Service (HISTS). Preliminary findings identified an equal number of well educated male and female callers, who called for information for themselves. The confidentially of the service was very important to respondents and may have impacted the time to recruit people for the focus groups. The second study described is a pilot test completed by three Consumer Health Information/Resource Centres (CHIRC). An Info Script was used by health professionals to direct people to information centres. Preliminary results indicate that over half of the participants stated they visited the information centre because they were given an Info Script and that they would not have gone without the Info Script.</description><identifier>ISSN: 0148-5598</identifier><identifier>EISSN: 1573-689X</identifier><identifier>DOI: 10.1023/A:1022647203117</identifier><identifier>PMID: 9571517</identifier><language>eng</language><publisher>United States: Springer Nature B.V</publisher><subject>Adult ; Aged ; Canada ; Community Participation - statistics & numerical data ; Consumer health information ; Female ; Focus Groups ; Health Education - utilization ; Health Knowledge, Attitudes, Practice ; Humans ; Information Services - utilization ; Information work ; Male ; Middle Aged ; Patient Acceptance of Health Care - statistics & numerical data ; Physician-Patient Relations ; Pilot Projects ; Population Surveillance - methods ; Socioeconomic Factors ; Surveys and Questionnaires ; Telephone ; Telephones</subject><ispartof>Journal of medical systems, 1998-04, Vol.22 (2), p.103-115</ispartof><rights>Plenum Publishing Corporation 1998</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,776,780,27901,27902</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/9571517$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Bang, D L</creatorcontrib><creatorcontrib>Farrar, S</creatorcontrib><creatorcontrib>Sellors, J W</creatorcontrib><creatorcontrib>Buchanan, D H</creatorcontrib><title>Consumer health information services: preliminary findings about who is using them</title><title>Journal of medical systems</title><addtitle>J Med Syst</addtitle><description>Focus groups and in-depth telephone interviews were used to develop a telephone questionnaire later completed by people 55 years and older about their use of a Health Information Support Telephone Service (HISTS). Preliminary findings identified an equal number of well educated male and female callers, who called for information for themselves. The confidentially of the service was very important to respondents and may have impacted the time to recruit people for the focus groups. The second study described is a pilot test completed by three Consumer Health Information/Resource Centres (CHIRC). An Info Script was used by health professionals to direct people to information centres. Preliminary results indicate that over half of the participants stated they visited the information centre because they were given an Info Script and that they would not have gone without the Info Script.</description><subject>Adult</subject><subject>Aged</subject><subject>Canada</subject><subject>Community Participation - statistics & numerical data</subject><subject>Consumer health information</subject><subject>Female</subject><subject>Focus Groups</subject><subject>Health Education - utilization</subject><subject>Health Knowledge, Attitudes, Practice</subject><subject>Humans</subject><subject>Information Services - utilization</subject><subject>Information work</subject><subject>Male</subject><subject>Middle Aged</subject><subject>Patient Acceptance of Health Care - statistics & numerical data</subject><subject>Physician-Patient Relations</subject><subject>Pilot Projects</subject><subject>Population Surveillance - methods</subject><subject>Socioeconomic Factors</subject><subject>Surveys and Questionnaires</subject><subject>Telephone</subject><subject>Telephones</subject><issn>0148-5598</issn><issn>1573-689X</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>1998</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>BENPR</sourceid><recordid>eNqF0UtLxDAUBeAgyjiOrl0JwYW7at5pZjcMvmBAEAV3JWkTm6FtatIq_nsrzsrNrA5cPi6cewE4x-gaI0JvVsspiGCSIIqxPABzzCXNRK7eDsEcYZZnnKv8GJyktEUIKSHkDMwUl5hjOQfP69ClsbUR1lY3Qw1950Js9eBDB5ONn760aQn7aBvf-k7Hb-h8V_nuPUFtwjjArzpAn-CYphkcatuegiOnm2TPdrkAr3e3L-uHbPN0_7hebbKeKD5kxmhElGAOCeOsZrQygjtnjDUGISyqUlJnaCmwNYS6UghSaiVMRaiheqq7AFd_e_sYPkabhqL1qbRNozsbxlRIlVNMGd0LuWScEc72Qiyo4oj-wst_cBvG2E1tC8nl9BCC8wld7NBoWlsVffTtdL9id3v6A-WEhsc</recordid><startdate>19980401</startdate><enddate>19980401</enddate><creator>Bang, D L</creator><creator>Farrar, S</creator><creator>Sellors, J W</creator><creator>Buchanan, D H</creator><general>Springer Nature B.V</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>3V.</scope><scope>7QF</scope><scope>7QO</scope><scope>7QQ</scope><scope>7RV</scope><scope>7SC</scope><scope>7SE</scope><scope>7SP</scope><scope>7SR</scope><scope>7TA</scope><scope>7TB</scope><scope>7TK</scope><scope>7U5</scope><scope>7X7</scope><scope>7XB</scope><scope>88C</scope><scope>88E</scope><scope>88I</scope><scope>8AL</scope><scope>8AO</scope><scope>8BQ</scope><scope>8FD</scope><scope>8FE</scope><scope>8FG</scope><scope>8FH</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>ARAPS</scope><scope>AZQEC</scope><scope>BBNVY</scope><scope>BENPR</scope><scope>BGLVJ</scope><scope>BHPHI</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>F28</scope><scope>FR3</scope><scope>FYUFA</scope><scope>GHDGH</scope><scope>GNUQQ</scope><scope>H8D</scope><scope>H8G</scope><scope>HCIFZ</scope><scope>JG9</scope><scope>JQ2</scope><scope>K7-</scope><scope>K9.</scope><scope>KB0</scope><scope>KR7</scope><scope>L7M</scope><scope>LK8</scope><scope>L~C</scope><scope>L~D</scope><scope>M0N</scope><scope>M0S</scope><scope>M0T</scope><scope>M1P</scope><scope>M2P</scope><scope>M7P</scope><scope>NAPCQ</scope><scope>P5Z</scope><scope>P62</scope><scope>P64</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>Q9U</scope><scope>7T2</scope><scope>7U2</scope><scope>C1K</scope><scope>E3H</scope><scope>F2A</scope><scope>7X8</scope></search><sort><creationdate>19980401</creationdate><title>Consumer health information services: preliminary findings about who is using them</title><author>Bang, D L ; Farrar, S ; Sellors, J W ; Buchanan, D H</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-p295t-bba02964f06bfea43db65ffbbebb0016dc73fb3c61eb23fc662ca96bd23b3a203</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>1998</creationdate><topic>Adult</topic><topic>Aged</topic><topic>Canada</topic><topic>Community Participation - statistics & numerical data</topic><topic>Consumer health information</topic><topic>Female</topic><topic>Focus Groups</topic><topic>Health Education - utilization</topic><topic>Health Knowledge, Attitudes, Practice</topic><topic>Humans</topic><topic>Information Services - utilization</topic><topic>Information work</topic><topic>Male</topic><topic>Middle Aged</topic><topic>Patient Acceptance of Health Care - statistics & numerical data</topic><topic>Physician-Patient Relations</topic><topic>Pilot Projects</topic><topic>Population Surveillance - methods</topic><topic>Socioeconomic Factors</topic><topic>Surveys and Questionnaires</topic><topic>Telephone</topic><topic>Telephones</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Bang, D L</creatorcontrib><creatorcontrib>Farrar, S</creatorcontrib><creatorcontrib>Sellors, J W</creatorcontrib><creatorcontrib>Buchanan, D H</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>ProQuest Central (Corporate)</collection><collection>Aluminium Industry Abstracts</collection><collection>Biotechnology Research Abstracts</collection><collection>Ceramic Abstracts</collection><collection>Nursing & Allied Health Database</collection><collection>Computer and Information Systems Abstracts</collection><collection>Corrosion Abstracts</collection><collection>Electronics & Communications Abstracts</collection><collection>Engineered Materials Abstracts</collection><collection>Materials Business File</collection><collection>Mechanical & Transportation Engineering Abstracts</collection><collection>Neurosciences Abstracts</collection><collection>Solid State and Superconductivity Abstracts</collection><collection>Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Healthcare Administration Database (Alumni)</collection><collection>Medical Database (Alumni Edition)</collection><collection>Science Database (Alumni Edition)</collection><collection>Computing Database (Alumni Edition)</collection><collection>ProQuest Pharma Collection</collection><collection>METADEX</collection><collection>Technology Research Database</collection><collection>ProQuest SciTech Collection</collection><collection>ProQuest Technology Collection</collection><collection>ProQuest Natural Science Collection</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>Advanced Technologies & Aerospace Collection</collection><collection>ProQuest Central Essentials</collection><collection>Biological Science Collection</collection><collection>ProQuest Central</collection><collection>Technology Collection (ProQuest)</collection><collection>Natural Science Collection</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>ANTE: Abstracts in New Technology & Engineering</collection><collection>Engineering Research Database</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Central Student</collection><collection>Aerospace Database</collection><collection>Copper Technical Reference Library</collection><collection>SciTech Premium Collection</collection><collection>Materials Research Database</collection><collection>ProQuest Computer Science Collection</collection><collection>Computer Science Database</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Nursing & Allied Health Database (Alumni Edition)</collection><collection>Civil Engineering Abstracts</collection><collection>Advanced Technologies Database with Aerospace</collection><collection>ProQuest Biological Science Collection</collection><collection>Computer and Information Systems Abstracts Academic</collection><collection>Computer and Information Systems Abstracts Professional</collection><collection>Computing Database</collection><collection>Health & Medical Collection (Alumni Edition)</collection><collection>Healthcare Administration Database</collection><collection>Medical Database</collection><collection>Science Database</collection><collection>Biological Science Database</collection><collection>Nursing & Allied Health Premium</collection><collection>Advanced Technologies & Aerospace Database</collection><collection>ProQuest Advanced Technologies & Aerospace Collection</collection><collection>Biotechnology and BioEngineering Abstracts</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>ProQuest Central Basic</collection><collection>Health and Safety Science Abstracts (Full archive)</collection><collection>Safety Science and Risk</collection><collection>Environmental Sciences and Pollution Management</collection><collection>Library & Information Sciences Abstracts (LISA)</collection><collection>Library & Information Science Abstracts (LISA)</collection><collection>MEDLINE - Academic</collection><jtitle>Journal of medical systems</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Bang, D L</au><au>Farrar, S</au><au>Sellors, J W</au><au>Buchanan, D H</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Consumer health information services: preliminary findings about who is using them</atitle><jtitle>Journal of medical systems</jtitle><addtitle>J Med Syst</addtitle><date>1998-04-01</date><risdate>1998</risdate><volume>22</volume><issue>2</issue><spage>103</spage><epage>115</epage><pages>103-115</pages><issn>0148-5598</issn><eissn>1573-689X</eissn><abstract>Focus groups and in-depth telephone interviews were used to develop a telephone questionnaire later completed by people 55 years and older about their use of a Health Information Support Telephone Service (HISTS). Preliminary findings identified an equal number of well educated male and female callers, who called for information for themselves. The confidentially of the service was very important to respondents and may have impacted the time to recruit people for the focus groups. The second study described is a pilot test completed by three Consumer Health Information/Resource Centres (CHIRC). An Info Script was used by health professionals to direct people to information centres. Preliminary results indicate that over half of the participants stated they visited the information centre because they were given an Info Script and that they would not have gone without the Info Script.</abstract><cop>United States</cop><pub>Springer Nature B.V</pub><pmid>9571517</pmid><doi>10.1023/A:1022647203117</doi><tpages>13</tpages></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 0148-5598 |
| ispartof | Journal of medical systems, 1998-04, Vol.22 (2), p.103-115 |
| issn | 0148-5598 1573-689X |
| language | eng |
| recordid | cdi_proquest_miscellaneous_79831343 |
| source | MEDLINE; SpringerNature Complete Journals |
| subjects | Adult Aged Canada Community Participation - statistics & numerical data Consumer health information Female Focus Groups Health Education - utilization Health Knowledge, Attitudes, Practice Humans Information Services - utilization Information work Male Middle Aged Patient Acceptance of Health Care - statistics & numerical data Physician-Patient Relations Pilot Projects Population Surveillance - methods Socioeconomic Factors Surveys and Questionnaires Telephone Telephones |
| title | Consumer health information services: preliminary findings about who is using them |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-02-07T09%3A53%3A08IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_pubme&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Consumer%20health%20information%20services:%20preliminary%20findings%20about%20who%20is%20using%20them&rft.jtitle=Journal%20of%20medical%20systems&rft.au=Bang,%20D%20L&rft.date=1998-04-01&rft.volume=22&rft.issue=2&rft.spage=103&rft.epage=115&rft.pages=103-115&rft.issn=0148-5598&rft.eissn=1573-689X&rft_id=info:doi/10.1023/A:1022647203117&rft_dat=%3Cproquest_pubme%3E79831343%3C/proquest_pubme%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=757022218&rft_id=info:pmid/9571517&rfr_iscdi=true |