Job satisfaction and perceptions of quality of patient care, collaboration and teamwork in acute care hospitals
Title. Job satisfaction and perceptions of quality of patient care, collaboration and teamwork in acute care hospitals. Aim. This paper is a report of a study conducted to compare levels of job satisfaction and perceptions of the quality of patient care, collaboration and teamwork among healthcare...
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| Veröffentlicht in: | Journal of advanced nursing 2009-09, Vol.65 (9), p.1946-1955 |
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| container_end_page | 1955 |
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| container_issue | 9 |
| container_start_page | 1946 |
| container_title | Journal of advanced nursing |
| container_volume | 65 |
| creator | Chang, Wen-Yin Ma, Jui-Chu Chiu, Hsiao-Ting Lin, Kuan-Chia Lee, Pi-Hsia |
| description | Title. Job satisfaction and perceptions of quality of patient care, collaboration and teamwork in acute care hospitals.
Aim. This paper is a report of a study conducted to compare levels of job satisfaction and perceptions of the quality of patient care, collaboration and teamwork among healthcare professionals in four acute care hospitals and to determine the factors associated with job satisfaction for physicians, nurses and other healthcare professionals.
Background. Positive inter‐professional relationships improve quality of patient care and staff job satisfaction. Understanding how healthcare professionals perceive their relationships with each other, and identifying factors that affect their job satisfaction and perceptions of the quality patient care, inform quality improvements.
Method. This cross‐sectional survey study was conducted in four hospitals in Taiwan. Data were collected in 2007 and analysed using descriptive statistics, one‐way anova with the Games‐Howell post hoc test and stepwise regression analysis.
Results. The survey was completed by 1475 respondent, giving a response rate of 52·2% (180 physicians, 1019 nurses and 276 other healthcare professionals). Physicians were more satisfied with their jobs (F = 26·75, P |
| doi_str_mv | 10.1111/j.1365-2648.2009.05085.x |
| format | Article |
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Aim. This paper is a report of a study conducted to compare levels of job satisfaction and perceptions of the quality of patient care, collaboration and teamwork among healthcare professionals in four acute care hospitals and to determine the factors associated with job satisfaction for physicians, nurses and other healthcare professionals.
Background. Positive inter‐professional relationships improve quality of patient care and staff job satisfaction. Understanding how healthcare professionals perceive their relationships with each other, and identifying factors that affect their job satisfaction and perceptions of the quality patient care, inform quality improvements.
Method. This cross‐sectional survey study was conducted in four hospitals in Taiwan. Data were collected in 2007 and analysed using descriptive statistics, one‐way anova with the Games‐Howell post hoc test and stepwise regression analysis.
Results. The survey was completed by 1475 respondent, giving a response rate of 52·2% (180 physicians, 1019 nurses and 276 other healthcare professionals). Physicians were more satisfied with their jobs (F = 26·75, P < 0·05) than either nurses or other healthcare professionals. Conversely, nurses perceived more positive collaborative relationships than did physicians or other healthcare professionals (F = 279·51, P < 0·05). Stepwise regression analysis demonstrated that perceptions of quality of patient care and collaborative relationships were the most important predictors of job satisfaction for healthcare providers.
Conclusion. These findings provide important clues for improving interdisciplinary collaboration and ensuring quality patient care through good job satisfaction and teamwork among healthcare professionals in acute care hospitals.</description><identifier>ISSN: 0309-2402</identifier><identifier>EISSN: 1365-2648</identifier><identifier>DOI: 10.1111/j.1365-2648.2009.05085.x</identifier><identifier>PMID: 19694858</identifier><language>eng</language><publisher>Oxford, UK: Blackwell Publishing Ltd</publisher><subject>acute care hospitals ; Adult ; Attitude of Health Personnel ; Collaboration ; collaboration and teamwork ; Cross-Sectional Studies ; Female ; Hospitals ; Hospitals, Special ; Humans ; Interprofessional Relations ; Job Satisfaction ; Male ; Medical personnel ; Medical Staff, Hospital - psychology ; Nursing ; Nursing Staff, Hospital - psychology ; Patient Care Team - organization & administration ; Perceptions ; Quality of care ; Quality of Health Care ; survey ; Surveys and Questionnaires ; Taiwan ; Teamwork</subject><ispartof>Journal of advanced nursing, 2009-09, Vol.65 (9), p.1946-1955</ispartof><rights>2009 The Authors. Journal compilation © 2009 Blackwell Publishing Ltd</rights><rights>Copyright Blackwell Publishing Ltd. Sep 2009</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c4655-573530a63844206919697b607c12ec3351255b98ca550650a91d9612ae22dc3d3</citedby><cites>FETCH-LOGICAL-c4655-573530a63844206919697b607c12ec3351255b98ca550650a91d9612ae22dc3d3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://onlinelibrary.wiley.com/doi/pdf/10.1111%2Fj.1365-2648.2009.05085.x$$EPDF$$P50$$Gwiley$$H</linktopdf><linktohtml>$$Uhttps://onlinelibrary.wiley.com/doi/full/10.1111%2Fj.1365-2648.2009.05085.x$$EHTML$$P50$$Gwiley$$H</linktohtml><link.rule.ids>314,780,784,1417,27924,27925,30999,45574,45575</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/19694858$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Chang, Wen-Yin</creatorcontrib><creatorcontrib>Ma, Jui-Chu</creatorcontrib><creatorcontrib>Chiu, Hsiao-Ting</creatorcontrib><creatorcontrib>Lin, Kuan-Chia</creatorcontrib><creatorcontrib>Lee, Pi-Hsia</creatorcontrib><title>Job satisfaction and perceptions of quality of patient care, collaboration and teamwork in acute care hospitals</title><title>Journal of advanced nursing</title><addtitle>J Adv Nurs</addtitle><description>Title. Job satisfaction and perceptions of quality of patient care, collaboration and teamwork in acute care hospitals.
Aim. This paper is a report of a study conducted to compare levels of job satisfaction and perceptions of the quality of patient care, collaboration and teamwork among healthcare professionals in four acute care hospitals and to determine the factors associated with job satisfaction for physicians, nurses and other healthcare professionals.
Background. Positive inter‐professional relationships improve quality of patient care and staff job satisfaction. Understanding how healthcare professionals perceive their relationships with each other, and identifying factors that affect their job satisfaction and perceptions of the quality patient care, inform quality improvements.
Method. This cross‐sectional survey study was conducted in four hospitals in Taiwan. Data were collected in 2007 and analysed using descriptive statistics, one‐way anova with the Games‐Howell post hoc test and stepwise regression analysis.
Results. The survey was completed by 1475 respondent, giving a response rate of 52·2% (180 physicians, 1019 nurses and 276 other healthcare professionals). Physicians were more satisfied with their jobs (F = 26·75, P < 0·05) than either nurses or other healthcare professionals. Conversely, nurses perceived more positive collaborative relationships than did physicians or other healthcare professionals (F = 279·51, P < 0·05). Stepwise regression analysis demonstrated that perceptions of quality of patient care and collaborative relationships were the most important predictors of job satisfaction for healthcare providers.
Conclusion. These findings provide important clues for improving interdisciplinary collaboration and ensuring quality patient care through good job satisfaction and teamwork among healthcare professionals in acute care hospitals.</description><subject>acute care hospitals</subject><subject>Adult</subject><subject>Attitude of Health Personnel</subject><subject>Collaboration</subject><subject>collaboration and teamwork</subject><subject>Cross-Sectional Studies</subject><subject>Female</subject><subject>Hospitals</subject><subject>Hospitals, Special</subject><subject>Humans</subject><subject>Interprofessional Relations</subject><subject>Job Satisfaction</subject><subject>Male</subject><subject>Medical personnel</subject><subject>Medical Staff, Hospital - psychology</subject><subject>Nursing</subject><subject>Nursing Staff, Hospital - psychology</subject><subject>Patient Care Team - organization & administration</subject><subject>Perceptions</subject><subject>Quality of care</subject><subject>Quality of Health Care</subject><subject>survey</subject><subject>Surveys and Questionnaires</subject><subject>Taiwan</subject><subject>Teamwork</subject><issn>0309-2402</issn><issn>1365-2648</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2009</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>7QJ</sourceid><recordid>eNqNkU9vEzEQxS1ERUPhKyCLCxd28X-vDxyqCtJGUStEEdwsr9cRm27WW9urJt--3iYKEpfWl5mRf-9pRg8AiFGJ8_uyLjEVvCCCVSVBSJWIo4qX21dgdvx4DWaIIlUQhsgpeBvjGiFMCSFvwClWQrGKVzPgF76G0aQ2roxNre-h6Rs4uGDdMI0R-hW8H03Xpt3UDhl1fYLWBPcZWt91pvbBHJXJmc2DD3ewzbMdk3si4V8fhzaZLr4DJ6tc3PtDPQO_vn-7vbgsljfzq4vzZWGZ4LzgknKKjKAVYwQJNS0sa4GkxcRZSjkmnNeqsoZzJDgyCjdKYGIcIY2lDT0Dn_a-Q_D3o4tJb9poXV63d36MWgpGFaMYPU9SqiRmUmby43_k2o-hz2doQglTNO-SoWoP2eBjDG6lh9BuTNhpjPQUnl7rKSM9ZaSn8PRTeHqbpR8O_mO9cc0_4SGtDHzdAw9t53YvNtaL8-upy_pir29jctuj3oQ7LSSVXP--nutbdbn8-We-0D_oIzogtgY</recordid><startdate>200909</startdate><enddate>200909</enddate><creator>Chang, Wen-Yin</creator><creator>Ma, Jui-Chu</creator><creator>Chiu, Hsiao-Ting</creator><creator>Lin, Kuan-Chia</creator><creator>Lee, Pi-Hsia</creator><general>Blackwell Publishing Ltd</general><general>Wiley Subscription Services, Inc</general><scope>BSCLL</scope><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7QJ</scope><scope>ASE</scope><scope>FPQ</scope><scope>K6X</scope><scope>NAPCQ</scope><scope>7X8</scope></search><sort><creationdate>200909</creationdate><title>Job satisfaction and perceptions of quality of patient care, collaboration and teamwork in acute care hospitals</title><author>Chang, Wen-Yin ; Ma, Jui-Chu ; Chiu, Hsiao-Ting ; Lin, Kuan-Chia ; Lee, Pi-Hsia</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c4655-573530a63844206919697b607c12ec3351255b98ca550650a91d9612ae22dc3d3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2009</creationdate><topic>acute care hospitals</topic><topic>Adult</topic><topic>Attitude of Health Personnel</topic><topic>Collaboration</topic><topic>collaboration and teamwork</topic><topic>Cross-Sectional Studies</topic><topic>Female</topic><topic>Hospitals</topic><topic>Hospitals, Special</topic><topic>Humans</topic><topic>Interprofessional Relations</topic><topic>Job Satisfaction</topic><topic>Male</topic><topic>Medical personnel</topic><topic>Medical Staff, Hospital - psychology</topic><topic>Nursing</topic><topic>Nursing Staff, Hospital - psychology</topic><topic>Patient Care Team - organization & administration</topic><topic>Perceptions</topic><topic>Quality of care</topic><topic>Quality of Health Care</topic><topic>survey</topic><topic>Surveys and Questionnaires</topic><topic>Taiwan</topic><topic>Teamwork</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Chang, Wen-Yin</creatorcontrib><creatorcontrib>Ma, Jui-Chu</creatorcontrib><creatorcontrib>Chiu, Hsiao-Ting</creatorcontrib><creatorcontrib>Lin, Kuan-Chia</creatorcontrib><creatorcontrib>Lee, Pi-Hsia</creatorcontrib><collection>Istex</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>British Nursing Index</collection><collection>British Nursing Index (BNI) (1985 to Present)</collection><collection>British Nursing Index</collection><collection>Nursing & Allied Health Premium</collection><collection>MEDLINE - Academic</collection><jtitle>Journal of advanced nursing</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Chang, Wen-Yin</au><au>Ma, Jui-Chu</au><au>Chiu, Hsiao-Ting</au><au>Lin, Kuan-Chia</au><au>Lee, Pi-Hsia</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Job satisfaction and perceptions of quality of patient care, collaboration and teamwork in acute care hospitals</atitle><jtitle>Journal of advanced nursing</jtitle><addtitle>J Adv Nurs</addtitle><date>2009-09</date><risdate>2009</risdate><volume>65</volume><issue>9</issue><spage>1946</spage><epage>1955</epage><pages>1946-1955</pages><issn>0309-2402</issn><eissn>1365-2648</eissn><abstract>Title. Job satisfaction and perceptions of quality of patient care, collaboration and teamwork in acute care hospitals.
Aim. This paper is a report of a study conducted to compare levels of job satisfaction and perceptions of the quality of patient care, collaboration and teamwork among healthcare professionals in four acute care hospitals and to determine the factors associated with job satisfaction for physicians, nurses and other healthcare professionals.
Background. Positive inter‐professional relationships improve quality of patient care and staff job satisfaction. Understanding how healthcare professionals perceive their relationships with each other, and identifying factors that affect their job satisfaction and perceptions of the quality patient care, inform quality improvements.
Method. This cross‐sectional survey study was conducted in four hospitals in Taiwan. Data were collected in 2007 and analysed using descriptive statistics, one‐way anova with the Games‐Howell post hoc test and stepwise regression analysis.
Results. The survey was completed by 1475 respondent, giving a response rate of 52·2% (180 physicians, 1019 nurses and 276 other healthcare professionals). Physicians were more satisfied with their jobs (F = 26·75, P < 0·05) than either nurses or other healthcare professionals. Conversely, nurses perceived more positive collaborative relationships than did physicians or other healthcare professionals (F = 279·51, P < 0·05). Stepwise regression analysis demonstrated that perceptions of quality of patient care and collaborative relationships were the most important predictors of job satisfaction for healthcare providers.
Conclusion. These findings provide important clues for improving interdisciplinary collaboration and ensuring quality patient care through good job satisfaction and teamwork among healthcare professionals in acute care hospitals.</abstract><cop>Oxford, UK</cop><pub>Blackwell Publishing Ltd</pub><pmid>19694858</pmid><doi>10.1111/j.1365-2648.2009.05085.x</doi><tpages>10</tpages></addata></record> |
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| subjects | acute care hospitals Adult Attitude of Health Personnel Collaboration collaboration and teamwork Cross-Sectional Studies Female Hospitals Hospitals, Special Humans Interprofessional Relations Job Satisfaction Male Medical personnel Medical Staff, Hospital - psychology Nursing Nursing Staff, Hospital - psychology Patient Care Team - organization & administration Perceptions Quality of care Quality of Health Care survey Surveys and Questionnaires Taiwan Teamwork |
| title | Job satisfaction and perceptions of quality of patient care, collaboration and teamwork in acute care hospitals |
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