Evaluation of an Intervention for Staff in a Long-Term Care Facility Using a Retrospective Pretest Design

It has been previously established that human service workers often suffer from emotional exhaustion, which has been conceptualized by Maslach and Jackson as burnout. Burnout may be a particularly great risk in workers providing long-term geriatric care. The current study evaluated the effects of a...

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Veröffentlicht in:Evaluation & the health professions 1993-06, Vol.16 (2), p.212-224
1. Verfasser: Hyman, Ruth Bernstein
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description It has been previously established that human service workers often suffer from emotional exhaustion, which has been conceptualized by Maslach and Jackson as burnout. Burnout may be a particularly great risk in workers providing long-term geriatric care. The current study evaluated the effects of a series of three 3-hour sessions designed to address team building, communication skills, self-esteem, and stress management on a random sample of 51 of the 188 long-term care staff who participated. Using a retrospective pretest design, a statistically significant improvement from "then" to "today" was found for the three components of burnout: Depersonalization, Emotional Exhaustion, and Personal Accomplishment. Responses to an open-ended question about workshop effects corroborated the quantitative data, and effects noted were highly related to the defined objectives of the workshops.
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subjects Adult
Attitude of Health Personnel
Burnout
Burnout, Professional - prevention & control
Burnout, Professional - psychology
Communication skills
Data
Data Collection
Depersonalization
Fatigue
Female
Health administration
Health Personnel - psychology
Humans
Long term health care
Middle Aged
Multivariate Analysis
Program Evaluation - statistics & numerical data
Residential care
Residential Facilities - manpower
Self esteem
Stress management
Team building
United States
Workshops
title Evaluation of an Intervention for Staff in a Long-Term Care Facility Using a Retrospective Pretest Design
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