Mental accounting and small windfalls: Evidence from an online grocer

We study the effect of small windfalls on consumer spending decisions by comparing the purchases online grocery customers make when redeeming $10-off coupons with the purchases they make without coupons. Controlling for customer fixed effects and other variables, we find that grocery spending increa...

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Veröffentlicht in:Journal of economic behavior & organization 2009-08, Vol.71 (2), p.384-394
Hauptverfasser: Milkman, Katherine L., Beshears, John
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container_title Journal of economic behavior & organization
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creator Milkman, Katherine L.
Beshears, John
description We study the effect of small windfalls on consumer spending decisions by comparing the purchases online grocery customers make when redeeming $10-off coupons with the purchases they make without coupons. Controlling for customer fixed effects and other variables, we find that grocery spending increases by $1.59 when a $10-off coupon is redeemed. The extra spending associated with coupon redemption is focused on groceries that a customer does not typically buy. These results are consistent with the theory of mental accounting but are not consistent with the standard permanent income or lifecycle theory of consumption. While the hypotheses we test are motivated by mental accounting, we also discuss some alternative psychological explanations for our findings.
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identifier ISSN: 0167-2681
ispartof Journal of economic behavior & organization, 2009-08, Vol.71 (2), p.384-394
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language eng
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source RePEc; Applied Social Sciences Index & Abstracts (ASSIA); ScienceDirect Journals (5 years ago - present)
subjects Accounting
Comparative analysis
Consumer behaviour
Consumer expenditure
Consumer spending
Consumption
Coupons
Customers
Economic impact
Economic psychology
Economic theory
Electronic commerce
Expenditure
Grocery stores
Internet
Marginal propensity to consume
Measurement
Mental accounting
Mental accounting Windfalls Marginal propensity to consume Coupons
Shopping
Studies
Windfalls
title Mental accounting and small windfalls: Evidence from an online grocer
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