Measuring the Acceptance of Internet Technology by Consumers

This research reviews studies using the Technology Acceptance Model (TAM) to create a modified model and instrument to study the acceptance of Internet technology by consumers. We developed a modified TAM for the acceptance of Internet-based technologies by consumers. We retained the original constr...

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Veröffentlicht in:International journal of E-adoption 2009-07, Vol.1 (3), p.48-81
Hauptverfasser: Amoroso, Donald L, Hunsinger, Scott
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creator Amoroso, Donald L
Hunsinger, Scott
description This research reviews studies using the Technology Acceptance Model (TAM) to create a modified model and instrument to study the acceptance of Internet technology by consumers. We developed a modified TAM for the acceptance of Internet-based technologies by consumers. We retained the original constructs from the TAM and included additional constructs from previous literature including gender, experience, complexity, and voluntariness. We developed a survey instrument using existing scales from prior TAM instruments and modified them where appropriate. The instrument yielded respectable reliability and construct validity. The findings suggest that the modified TAM is a good predictor of consumer behavior in using the Internet. We found that attitude toward using the Internet acts as a strong predictor of behavioral intention to use, and actual usage of Internet technologies. Future researchers can use the resultant instrument to test how consumers adopt and accept Internet-based applications.
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subjects Acceptance
Analysis
Complexity
Construction
Consumer behavior
Consumers
Electronic commerce
Internet
Marketing
Measurement
Measuring instruments
Physical instruments
Resultants
Surveys
Technology application
Technology utilization
User behaviour
title Measuring the Acceptance of Internet Technology by Consumers
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