Seeking Justice: Citizens' Use of Fair Hearings to Correct Errors in Public Welfare Bureaucracies

An understudied area of public administration is administrative hearings, used by clients to challenge denials or reductions of aid in public welfare programs. They help ensure that officials are applying the law consistently, fairly and equitably, and as intended by policy makers. Drawing on 59 qua...

Ausführliche Beschreibung

Gespeichert in:

Bibliographische Detailangaben
Veröffentlicht in:	Journal of public administration research and theory 2009-10, Vol.19 (4), p.817-837
1. Verfasser:	Lens, Vicki
Format:	Artikel
Sprache:	eng
Schlagworte:	Appeals Bureaucracy Citizens Citizenship Complaining Complaints Corporate bureaucracy Customer complaints Decision making Error Fair hearings Fairness Government bureaucracy Hearing Justice Networks Perceptions Procedural justice Public administration Public assistance programs Public management Social justice Social networking Social services Studies Welfare Workers
Online-Zugang:	Volltext
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Schreiben Sie den ersten Kommentar!