Managing Nursing Assistants with a Web-Based System: An Empirical Investigation of the Mixed-Staff Strategy
Under the global shortage of Registered Nurses (RNs), some hospitals have integrated nursing assistants (NAs) into their teams to help to provide maximum quality care for acute patients, while keeping the hospital’s staff-related costs down. However, the RNs may have to shoulder an increased burden...
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| Veröffentlicht in: | Journal of medical systems 2010-06, Vol.34 (3), p.341-348 |
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| creator | Lin, I-Chun Hou, Ying-Hui Huang, Hui-Ling Chu, Tsui-Ping Chang, Ray-E |
| description | Under the global shortage of Registered Nurses (RNs), some hospitals have integrated nursing assistants (NAs) into their teams to help to provide maximum quality care for acute patients, while keeping the hospital’s staff-related costs down. However, the RNs may have to shoulder an increased burden of assigning and overseeing NAs. A web-based Nursing Assistants Management System (NAMS) was developed and evaluated for a case hospital in Taiwan to compare the processes of assigning and managing NAs before and after the NAMS intervention. The results showed that NAMS saved 80% of the time needed for manual operation and there were no more complains about NAs being slow in dealing with patients after the system intervention. The satisfaction levels of all NA managers and RNs were acceptable. Based on the research findings, the implication and limitations of this study were discussed. |
| doi_str_mv | 10.1007/s10916-008-9246-5 |
| format | Article |
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However, the RNs may have to shoulder an increased burden of assigning and overseeing NAs. A web-based Nursing Assistants Management System (NAMS) was developed and evaluated for a case hospital in Taiwan to compare the processes of assigning and managing NAs before and after the NAMS intervention. The results showed that NAMS saved 80% of the time needed for manual operation and there were no more complains about NAs being slow in dealing with patients after the system intervention. The satisfaction levels of all NA managers and RNs were acceptable. Based on the research findings, the implication and limitations of this study were discussed.</description><identifier>ISSN: 0148-5598</identifier><identifier>EISSN: 1573-689X</identifier><identifier>DOI: 10.1007/s10916-008-9246-5</identifier><identifier>PMID: 20503619</identifier><language>eng</language><publisher>Boston: Springer US</publisher><subject>Health Informatics ; Health Sciences ; Hospitals ; Humans ; Information systems ; Internet ; Medicine ; Medicine & Public Health ; Nurse Administrators ; Nurses ; Nurses' Aides ; Nursing ; Nursing administration ; Nursing assistants ; Nursing Service, Hospital ; Organizational Case Studies ; Original Paper ; Patients ; Personnel Administration, Hospital - methods ; Personnel Staffing and Scheduling ; Statistics for Life Sciences ; Taiwan ; Workloads</subject><ispartof>Journal of medical systems, 2010-06, Vol.34 (3), p.341-348</ispartof><rights>Springer Science+Business Media, LLC 2009</rights><rights>Springer Science+Business Media, LLC 2009.</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c445t-ec622007d57460f2a3af45cf560b9edad7c4d0833de6db046f1df47673f4e19e3</citedby><cites>FETCH-LOGICAL-c445t-ec622007d57460f2a3af45cf560b9edad7c4d0833de6db046f1df47673f4e19e3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://link.springer.com/content/pdf/10.1007/s10916-008-9246-5$$EPDF$$P50$$Gspringer$$H</linktopdf><linktohtml>$$Uhttps://link.springer.com/10.1007/s10916-008-9246-5$$EHTML$$P50$$Gspringer$$H</linktohtml><link.rule.ids>314,776,780,27901,27902,41464,42533,51294</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/20503619$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Lin, I-Chun</creatorcontrib><creatorcontrib>Hou, Ying-Hui</creatorcontrib><creatorcontrib>Huang, Hui-Ling</creatorcontrib><creatorcontrib>Chu, Tsui-Ping</creatorcontrib><creatorcontrib>Chang, Ray-E</creatorcontrib><title>Managing Nursing Assistants with a Web-Based System: An Empirical Investigation of the Mixed-Staff Strategy</title><title>Journal of medical systems</title><addtitle>J Med Syst</addtitle><addtitle>J Med Syst</addtitle><description>Under the global shortage of Registered Nurses (RNs), some hospitals have integrated nursing assistants (NAs) into their teams to help to provide maximum quality care for acute patients, while keeping the hospital’s staff-related costs down. 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| source | MEDLINE; SpringerLink Journals |
| subjects | Health Informatics Health Sciences Hospitals Humans Information systems Internet Medicine Medicine & Public Health Nurse Administrators Nurses Nurses' Aides Nursing Nursing administration Nursing assistants Nursing Service, Hospital Organizational Case Studies Original Paper Patients Personnel Administration, Hospital - methods Personnel Staffing and Scheduling Statistics for Life Sciences Taiwan Workloads |
| title | Managing Nursing Assistants with a Web-Based System: An Empirical Investigation of the Mixed-Staff Strategy |
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