EDI benefits and barriers: Comparing international freight forwarders and their customers

EDI benefits and barriers: Comparing international freight forwarders and their customers

The findings from empirical studies of international freight forwarders and their customers, with respect to electronic data interchange (EDI) benefits and barriers, are presented. It is argued that information management in general, and EDI in particular, is vitally important for today's inter...

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Veröffentlicht in:International journal of physical distribution & logistics management 1999-04, Vol.29 (3), p.207-217
Hauptverfasser: Murphy, Paul R, Daley, James M
Format: Artikel
Sprache:eng
Schlagworte:
Access to information
Alliances
Competition
Competitive advantage
Customer services
Electronic data interchange
Freight forwarding
Information sharing
Information systems
Logistics
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container_title International journal of physical distribution & logistics management
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creator Murphy, Paul R
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description The findings from empirical studies of international freight forwarders and their customers, with respect to electronic data interchange (EDI) benefits and barriers, are presented. It is argued that information management in general, and EDI in particular, is vitally important for today's international freight forwarder.
doi_str_mv 10.1108/09600039910268700
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subjects Access to information
Alliances
Competition
Competitive advantage
Customer services
Electronic data interchange
Freight forwarding
Information sharing
Information systems
Logistics
title EDI benefits and barriers: Comparing international freight forwarders and their customers
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