An empirical study of critical factors of TQM in Palestinian organizations

This paper presents the results of a questionnaire survey to investigate factors of quality that are absolutely essential for successful implementation in Palestinian organizations. Out of a possible list of 78 names of organizations, 78 were targeted, with 78 usable questionnaires returned, thus gi...

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Veröffentlicht in:	Logistics information management 2003-04, Vol.16 (2), p.156-171
1. Verfasser:	Baidoun, Samir
Format:	Artikel
Sprache:	eng
Schlagworte:	Implementation ISO 9000 Palestine Quality programmes Total quality management
Online-Zugang:	Volltext
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