Time of Day Influences Nonattendance at Urgent Short-Term Mental Health Unit in Victoria, British Columbia
Objectives: To identify the patient profile of first-time no-shows (FTNS) and to examine which process variables predict FTNS. Method: We developed a questionnaire exploring variables that might impact attendance. Of 779 referrals over 9 months, all FTNS (n = 60) and a sample of randomly selected co...
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| Veröffentlicht in: | Canadian journal of psychiatry 2003-06, Vol.48 (5), p.342-344 |
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| container_end_page | 344 |
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| container_issue | 5 |
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| container_title | Canadian journal of psychiatry |
| container_volume | 48 |
| creator | Weinerman, Rivian Glossop, VI Wong, Randy Robinson, Lara White, Karen Kamil, Rif |
| description | Objectives:
To identify the patient profile of first-time no-shows (FTNS) and to examine which process variables predict FTNS.
Method:
We developed a questionnaire exploring variables that might impact attendance. Of 779 referrals over 9 months, all FTNS (n = 60) and a sample of randomly selected control subjects (n = 60) completed the questionnaire.
Results:
The FTNS rate was 7.7%. A set of 10 variables predicted FTNS at 80% accuracy. Most significant was our finding that “time of day of first appointment” showed a novel and practical difference between FTNS and control subjects. Patients were 3.6 times more likely to show for first appointments scheduled in the afternoon.
Conclusions:
Simply making first appointments in the afternoon could significantly decrease FTNS incidence. |
| doi_str_mv | 10.1177/070674370304800511 |
| format | Article |
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To identify the patient profile of first-time no-shows (FTNS) and to examine which process variables predict FTNS.
Method:
We developed a questionnaire exploring variables that might impact attendance. Of 779 referrals over 9 months, all FTNS (n = 60) and a sample of randomly selected control subjects (n = 60) completed the questionnaire.
Results:
The FTNS rate was 7.7%. A set of 10 variables predicted FTNS at 80% accuracy. Most significant was our finding that “time of day of first appointment” showed a novel and practical difference between FTNS and control subjects. Patients were 3.6 times more likely to show for first appointments scheduled in the afternoon.
Conclusions:
Simply making first appointments in the afternoon could significantly decrease FTNS incidence.</description><identifier>ISSN: 0706-7437</identifier><identifier>EISSN: 1497-0015</identifier><identifier>DOI: 10.1177/070674370304800511</identifier><identifier>PMID: 12866341</identifier><identifier>CODEN: CJPSDF</identifier><language>eng</language><publisher>Los Angeles, CA: SAGE Publications</publisher><subject>Attendance ; Biological and medical sciences ; British Columbia - epidemiology ; Circadian Rhythm - physiology ; Community treatment. Ambulatory treatment. Home care ; Emergency Services, Psychiatric - utilization ; Female ; Humans ; Male ; Medical sciences ; Mental Disorders - epidemiology ; Mental Disorders - therapy ; Mental Health Services - utilization ; Patients ; Psychiatry ; Psychology. Psychoanalysis. Psychiatry ; Psychopathology. Psychiatry ; Surveys and Questionnaires ; Time Factors ; Treatments</subject><ispartof>Canadian journal of psychiatry, 2003-06, Vol.48 (5), p.342-344</ispartof><rights>2003 Canadian Psychiatric Association</rights><rights>2003 INIST-CNRS</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c441t-94c85af6471531f94d27a2fb21bbeb8c202c54856f37f5de0802d6936ca2edf93</citedby><cites>FETCH-LOGICAL-c441t-94c85af6471531f94d27a2fb21bbeb8c202c54856f37f5de0802d6936ca2edf93</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://journals.sagepub.com/doi/pdf/10.1177/070674370304800511$$EPDF$$P50$$Gsage$$H</linktopdf><linktohtml>$$Uhttps://journals.sagepub.com/doi/10.1177/070674370304800511$$EHTML$$P50$$Gsage$$H</linktohtml><link.rule.ids>314,780,784,21819,27924,27925,43621,43622</link.rule.ids><backlink>$$Uhttp://pascal-francis.inist.fr/vibad/index.php?action=getRecordDetail&idt=14956589$$DView record in Pascal Francis$$Hfree_for_read</backlink><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/12866341$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Weinerman, Rivian</creatorcontrib><creatorcontrib>Glossop, VI</creatorcontrib><creatorcontrib>Wong, Randy</creatorcontrib><creatorcontrib>Robinson, Lara</creatorcontrib><creatorcontrib>White, Karen</creatorcontrib><creatorcontrib>Kamil, Rif</creatorcontrib><title>Time of Day Influences Nonattendance at Urgent Short-Term Mental Health Unit in Victoria, British Columbia</title><title>Canadian journal of psychiatry</title><addtitle>Can J Psychiatry</addtitle><description>Objectives:
To identify the patient profile of first-time no-shows (FTNS) and to examine which process variables predict FTNS.
Method:
We developed a questionnaire exploring variables that might impact attendance. Of 779 referrals over 9 months, all FTNS (n = 60) and a sample of randomly selected control subjects (n = 60) completed the questionnaire.
Results:
The FTNS rate was 7.7%. A set of 10 variables predicted FTNS at 80% accuracy. Most significant was our finding that “time of day of first appointment” showed a novel and practical difference between FTNS and control subjects. Patients were 3.6 times more likely to show for first appointments scheduled in the afternoon.
Conclusions:
Simply making first appointments in the afternoon could significantly decrease FTNS incidence.</description><subject>Attendance</subject><subject>Biological and medical sciences</subject><subject>British Columbia - epidemiology</subject><subject>Circadian Rhythm - physiology</subject><subject>Community treatment. Ambulatory treatment. Home care</subject><subject>Emergency Services, Psychiatric - utilization</subject><subject>Female</subject><subject>Humans</subject><subject>Male</subject><subject>Medical sciences</subject><subject>Mental Disorders - epidemiology</subject><subject>Mental Disorders - therapy</subject><subject>Mental Health Services - utilization</subject><subject>Patients</subject><subject>Psychiatry</subject><subject>Psychology. Psychoanalysis. Psychiatry</subject><subject>Psychopathology. Psychiatry</subject><subject>Surveys and Questionnaires</subject><subject>Time Factors</subject><subject>Treatments</subject><issn>0706-7437</issn><issn>1497-0015</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2003</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><recordid>eNp10UtvEzEQAGALgWgo_AEOyBKCE0v9fhwhPFqpwIGE68rrtRtHu3Zrew_99zhKpCIQvlgjfTMezwDwEqP3GEt5gSQSklGJKGIKIY7xI7DCTMsOIcwfg9UBdAdxBp6VskftEKKegjNMlBCU4RXYb8LsYPLwk7mHV9FPi4vWFfg9RVOri6NpITQVbvONixX-3KVcu43LM_zWYjPBS2emuoPbGCoMEf4KtqYczDv4MYcayg6u07TMQzDPwRNvpuJenO5zsP3yebO-7K5_fL1af7juLGO4dppZxY0XTGJOsddsJNIQPxA8DG5QliBiOVNceCo9Hx1SiIxCU2ENcaPX9By8Pda9zelucaX2cyjWTZOJLi2ll5QJwbhs8PVfcJ-WHFtvPdZCaa6VpE2Ro7I5lZKd729zmE2-7zHqD3vo_91DS3p1Kr0MsxsfUk6Db-DNCZhizeRzm3MoD45pLrg6fObi6Iq5cX_09_-nfwMYYJuW</recordid><startdate>20030601</startdate><enddate>20030601</enddate><creator>Weinerman, Rivian</creator><creator>Glossop, VI</creator><creator>Wong, Randy</creator><creator>Robinson, Lara</creator><creator>White, Karen</creator><creator>Kamil, Rif</creator><general>SAGE Publications</general><general>Canadian Psychiatric Association</general><general>SAGE PUBLICATIONS, INC</general><scope>IQODW</scope><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>4T-</scope><scope>K9.</scope><scope>7X8</scope></search><sort><creationdate>20030601</creationdate><title>Time of Day Influences Nonattendance at Urgent Short-Term Mental Health Unit in Victoria, British Columbia</title><author>Weinerman, Rivian ; Glossop, VI ; Wong, Randy ; Robinson, Lara ; White, Karen ; Kamil, Rif</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c441t-94c85af6471531f94d27a2fb21bbeb8c202c54856f37f5de0802d6936ca2edf93</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2003</creationdate><topic>Attendance</topic><topic>Biological and medical sciences</topic><topic>British Columbia - epidemiology</topic><topic>Circadian Rhythm - physiology</topic><topic>Community treatment. Ambulatory treatment. Home care</topic><topic>Emergency Services, Psychiatric - utilization</topic><topic>Female</topic><topic>Humans</topic><topic>Male</topic><topic>Medical sciences</topic><topic>Mental Disorders - epidemiology</topic><topic>Mental Disorders - therapy</topic><topic>Mental Health Services - utilization</topic><topic>Patients</topic><topic>Psychiatry</topic><topic>Psychology. Psychoanalysis. Psychiatry</topic><topic>Psychopathology. Psychiatry</topic><topic>Surveys and Questionnaires</topic><topic>Time Factors</topic><topic>Treatments</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Weinerman, Rivian</creatorcontrib><creatorcontrib>Glossop, VI</creatorcontrib><creatorcontrib>Wong, Randy</creatorcontrib><creatorcontrib>Robinson, Lara</creatorcontrib><creatorcontrib>White, Karen</creatorcontrib><creatorcontrib>Kamil, Rif</creatorcontrib><collection>Pascal-Francis</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>Docstoc</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>MEDLINE - Academic</collection><jtitle>Canadian journal of psychiatry</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Weinerman, Rivian</au><au>Glossop, VI</au><au>Wong, Randy</au><au>Robinson, Lara</au><au>White, Karen</au><au>Kamil, Rif</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Time of Day Influences Nonattendance at Urgent Short-Term Mental Health Unit in Victoria, British Columbia</atitle><jtitle>Canadian journal of psychiatry</jtitle><addtitle>Can J Psychiatry</addtitle><date>2003-06-01</date><risdate>2003</risdate><volume>48</volume><issue>5</issue><spage>342</spage><epage>344</epage><pages>342-344</pages><issn>0706-7437</issn><eissn>1497-0015</eissn><coden>CJPSDF</coden><abstract>Objectives:
To identify the patient profile of first-time no-shows (FTNS) and to examine which process variables predict FTNS.
Method:
We developed a questionnaire exploring variables that might impact attendance. Of 779 referrals over 9 months, all FTNS (n = 60) and a sample of randomly selected control subjects (n = 60) completed the questionnaire.
Results:
The FTNS rate was 7.7%. A set of 10 variables predicted FTNS at 80% accuracy. Most significant was our finding that “time of day of first appointment” showed a novel and practical difference between FTNS and control subjects. Patients were 3.6 times more likely to show for first appointments scheduled in the afternoon.
Conclusions:
Simply making first appointments in the afternoon could significantly decrease FTNS incidence.</abstract><cop>Los Angeles, CA</cop><pub>SAGE Publications</pub><pmid>12866341</pmid><doi>10.1177/070674370304800511</doi><tpages>3</tpages><oa>free_for_read</oa></addata></record> |
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| language | eng |
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| source | Access via SAGE; MEDLINE |
| subjects | Attendance Biological and medical sciences British Columbia - epidemiology Circadian Rhythm - physiology Community treatment. Ambulatory treatment. Home care Emergency Services, Psychiatric - utilization Female Humans Male Medical sciences Mental Disorders - epidemiology Mental Disorders - therapy Mental Health Services - utilization Patients Psychiatry Psychology. Psychoanalysis. Psychiatry Psychopathology. Psychiatry Surveys and Questionnaires Time Factors Treatments |
| title | Time of Day Influences Nonattendance at Urgent Short-Term Mental Health Unit in Victoria, British Columbia |
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