Measuring patient satisfaction in the Pharmacy Specialty Immunization Clinic: a pharmacist-run immunization clinic at the Veterans Affairs San Diego Healthcare System

Objective The aim was to measure patient satisfaction with the Pharmacy Specialty Immunization Clinic (PSIC), a pharmacist‐run vaccination clinic. Methods Patient satisfaction was measured using a non‐validated instrument containing 10 items with a five‐point Likert scale (strongly agree, agree, not...

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Veröffentlicht in:	The International journal of pharmacy practice 2010-04, Vol.18 (2), p.100-107
Hauptverfasser:	Bounthavong, Mark, Christopher, Melissa L. D., Mendes, Margaret A. S., Foster, Emerald B., Johns, Scott T., Lim, Lesley, Rubin, Lisa M., Patel, Jignesh J., Stewart, Anthony G.
Format:	Artikel
Sprache:	eng
Schlagworte:	Aged Aged, 80 and over Ambulatory Care Facilities Clinical Competence Data Collection Female Health Services Accessibility herpes zoster Humans immunization Immunization Programs - organization & administration Immunization Programs - standards Male Middle Aged Patient Education as Topic - methods Patient Education as Topic - standards Patient Satisfaction Pharmaceutical Services - organization & administration Pharmaceutical Services - standards Pharmacists - organization & administration Pharmacists - standards pharmacy satisfaction United States United States Department of Veterans Affairs vaccination veterans
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