Outcomes of Crew Resource Management Training

Participants' self-reports and measures of attitudes regarding flightdeck management indicate that crew resource management training is favorably received and causes highly significant, positive changes in attitudes regarding crew coordination and personal capabilities. However, a subset of par...

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Veröffentlicht in:The International journal of aviation psychology 1991, Vol.1 (4), p.287-300
Hauptverfasser: Helmreich, Robert L., Wilhelm, John A.
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container_title The International journal of aviation psychology
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creator Helmreich, Robert L.
Wilhelm, John A.
description Participants' self-reports and measures of attitudes regarding flightdeck management indicate that crew resource management training is favorably received and causes highly significant, positive changes in attitudes regarding crew coordination and personal capabilities. However, a subset of participants reacted negatively to the training and showed boomerangs (negative change) in attitudes. Explorations into the causes of this effect pinpoint personality factors and group dynamics as critical determinants of reactions to training and of the magnitude and direction of attitude change. Implications of these findings for organizations desiring to enhance crew effectiveness are discussed, and areas of needed additional research are described.
doi_str_mv 10.1207/s15327108ijap0104_3
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source MEDLINE; NASA Technical Reports Server; Taylor & Francis Journals Complete
subjects Aerospace Medicine - organization & administration
Astronauts - education
Astronauts - psychology
Attitude
Aviation - education
Behavioral Sciences
Evaluation Studies as Topic
Group Processes
Group Structure
Humans
Inservice Training
Interpersonal Relations
Leadership
Personality
Personnel Management - standards
Program Evaluation
Space life sciences
Surveys and Questionnaires
United States
United States National Aeronautics and Space Administration
title Outcomes of Crew Resource Management Training
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