The Health Workers for Change impact study in Kenya

This paper reports the detailed results of a study of the impact of the Health Workers for Change (HWFC) workshop series on clients’ perceptions of health services, relationships within the health centre and relations between the health facility and the district health system. The study was carried...

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Veröffentlicht in:Health policy and planning 2001-09, Vol.16 (suppl-1), p.33-39
Hauptverfasser: Onyango-Ouma, Washington, Thiong’o, Frederick W, Odero, Theresa MA, Ouma, John H
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container_end_page 39
container_issue suppl-1
container_start_page 33
container_title Health policy and planning
container_volume 16
creator Onyango-Ouma, Washington
Thiong’o, Frederick W
Odero, Theresa MA
Ouma, John H
description This paper reports the detailed results of a study of the impact of the Health Workers for Change (HWFC) workshop series on clients’ perceptions of health services, relationships within the health centre and relations between the health facility and the district health system. The study was carried out in three stages: baseline, intervention and evaluation over a period of 20 months. Data, both qualitative and quantitative, were collected at three levels: client, facility and system. Results indicate that relations between health workers and clients improved a great deal after the intervention while those between the facility and the system remained to a large extent unchanged. The paper concludes that, with external support and help, especially from the health system level, health workers can work towards improving health services and their job satisfaction, which can lead to better health worker–client relations.
doi_str_mv 10.1093/heapol/16.suppl_1.33
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source MEDLINE; PAIS Index; Elektronische Zeitschriftenbibliothek - Frei zugängliche E-Journals; Applied Social Sciences Index & Abstracts (ASSIA); JSTOR Archive Collection A-Z Listing; Oxford Journals Open Access Collection; Alma/SFX Local Collection
subjects Africa
Attitude of Health Personnel
Case studies
Client relationships
Clinics
Data analysis
Data collection
Education
Health administration
Health care
Health Care Reform - organization & administration
Health facilities
Health Personnel - education
Health planning
Health policy
Health services
Humans
Inservice training
Intergroup relations
Interprofessional Relations
Job satisfaction
Kenya
Laboratories
Medical personnel
Organizational change
Organizational Innovation
Patients
Perception
Policy studies
Program Evaluation
Rural areas
Social Change
Studies
Workers
Workshops
title The Health Workers for Change impact study in Kenya
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