Factor Structure of the Minnesota Satisfaction Questionnaire Short Form for Restaurant Employees

The factor structure of the Minnesota Satisfaction Questionnaire short form for nonsupervisory restaurant employees was explored in questions among 2000 employees of three full-service restaurant chains operating in midwestern United States. A total of 2000 surveys were distributed to hourly employe...

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Veröffentlicht in:Psychological reports 2004-02, Vol.94 (1), p.357-362
Hauptverfasser: Hancer, Murat, George, R. Thomas
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description The factor structure of the Minnesota Satisfaction Questionnaire short form for nonsupervisory restaurant employees was explored in questions among 2000 employees of three full-service restaurant chains operating in midwestern United States. A total of 2000 surveys were distributed to hourly employees of the three chains. From the mailing, 924 surveys were returned and found useable, a 46.2% response rate. Principal factors analysis identified a four-factor structure for the employees, in contrast to the original two-factor structure, but as in other studies the structure was multifactorial.
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subjects Adult
Factor Analysis, Statistical
Female
Humans
Job Satisfaction
Male
Midwestern United States
Personality Inventory - statistics & numerical data
Psychometrics - statistics & numerical data
Reproducibility of Results
Restaurants
title Factor Structure of the Minnesota Satisfaction Questionnaire Short Form for Restaurant Employees
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