Systems Analysis in Health Care: Framework and Example
Objectives: Due to the high complexity of structures and processes in health care, thorough systems analyses in health care run the risk of becoming very complex and difficult to handle. Therefore, we aimed to support systematic systems analysis in health care by developing a comprehensive framework...
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Veröffentlicht in: | Methods of information in medicine 2002-01, Vol.41 (2), p.134-140 |
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creator | Ammenwerth, E. Ehlers, F. Eichstädter, R. Haux, R. Pohl, U. Resch, F. |
description | Objectives: Due to the high complexity of structures and processes in health care, thorough systems analyses in health care run the risk of becoming very complex and difficult to handle. Therefore, we aimed to support systematic systems analysis in health care by developing a comprehensive framework that presents and describes potential areas of analysis. Methods: A framework for systems analysis in health care was developed and applied in a health care setting. To provide a clear structure, the framework describes the potential views and levels of systems analyses in a health care environment. Results: The framework comprises five views (roles and responsibilities, information processing and tools, communication, business processes, teams structure and cooperation) and five levels of analysis (overall organization, organizational unit, staff member, role, task). The framework was successfully applied in an analysis of the structures and processes of the Department of Child and Adolescent Psychiatry of the University Medical Center Heidelberg. Conclusions: The proposed comprehensive framework aims to structure the views and levels of systems analysis in the complex health care environment. Our first experiences support the usefulness of such a framework. |
doi_str_mv | 10.1055/s-0038-1634297 |
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Therefore, we aimed to support systematic systems analysis in health care by developing a comprehensive framework that presents and describes potential areas of analysis. Methods: A framework for systems analysis in health care was developed and applied in a health care setting. To provide a clear structure, the framework describes the potential views and levels of systems analyses in a health care environment. Results: The framework comprises five views (roles and responsibilities, information processing and tools, communication, business processes, teams structure and cooperation) and five levels of analysis (overall organization, organizational unit, staff member, role, task). The framework was successfully applied in an analysis of the structures and processes of the Department of Child and Adolescent Psychiatry of the University Medical Center Heidelberg. Conclusions: The proposed comprehensive framework aims to structure the views and levels of systems analysis in the complex health care environment. Our first experiences support the usefulness of such a framework.</description><identifier>ISSN: 0026-1270</identifier><identifier>EISSN: 2511-705X</identifier><identifier>DOI: 10.1055/s-0038-1634297</identifier><identifier>PMID: 12061120</identifier><identifier>CODEN: MIMCAI</identifier><language>eng</language><publisher>Stuttgart: Schattauer Verlag für Medizin und Naturwissenschaften</publisher><subject>Biological and medical sciences ; Communication ; Computerized, statistical medical data processing and models in biomedicine ; coordination ; delivery of health care ; Forms and Records Control ; General aspects. Methods ; Germany ; Humans ; Medical sciences ; Original Article ; patient care team ; Patient Care Team - organization & administration ; process assessment ; Process Assessment (Health Care) - methods ; Psychiatric Department, Hospital - organization & administration ; Systems Analysis</subject><ispartof>Methods of information in medicine, 2002-01, Vol.41 (2), p.134-140</ispartof><rights>2002 INIST-CNRS</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c661t-616436794b861e5b77bf0220dd5f9f7872139556e20476c5109c866cf6b267e33</citedby></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.thieme-connect.de/products/ejournals/pdf/10.1055/s-0038-1634297.pdf$$EPDF$$P50$$Gthieme$$H</linktopdf><linktohtml>$$Uhttps://www.thieme-connect.de/products/ejournals/html/10.1055/s-0038-1634297$$EHTML$$P50$$Gthieme$$H</linktohtml><link.rule.ids>314,776,780,3004,3005,27901,27902,54534,54535</link.rule.ids><backlink>$$Uhttp://pascal-francis.inist.fr/vibad/index.php?action=getRecordDetail&idt=14168343$$DView record in Pascal Francis$$Hfree_for_read</backlink><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/12061120$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Ammenwerth, E.</creatorcontrib><creatorcontrib>Ehlers, F.</creatorcontrib><creatorcontrib>Eichstädter, R.</creatorcontrib><creatorcontrib>Haux, R.</creatorcontrib><creatorcontrib>Pohl, U.</creatorcontrib><creatorcontrib>Resch, F.</creatorcontrib><title>Systems Analysis in Health Care: Framework and Example</title><title>Methods of information in medicine</title><addtitle>Methods Inf Med</addtitle><description>Objectives: Due to the high complexity of structures and processes in health care, thorough systems analyses in health care run the risk of becoming very complex and difficult to handle. Therefore, we aimed to support systematic systems analysis in health care by developing a comprehensive framework that presents and describes potential areas of analysis. Methods: A framework for systems analysis in health care was developed and applied in a health care setting. To provide a clear structure, the framework describes the potential views and levels of systems analyses in a health care environment. Results: The framework comprises five views (roles and responsibilities, information processing and tools, communication, business processes, teams structure and cooperation) and five levels of analysis (overall organization, organizational unit, staff member, role, task). The framework was successfully applied in an analysis of the structures and processes of the Department of Child and Adolescent Psychiatry of the University Medical Center Heidelberg. Conclusions: The proposed comprehensive framework aims to structure the views and levels of systems analysis in the complex health care environment. Our first experiences support the usefulness of such a framework.</description><subject>Biological and medical sciences</subject><subject>Communication</subject><subject>Computerized, statistical medical data processing and models in biomedicine</subject><subject>coordination</subject><subject>delivery of health care</subject><subject>Forms and Records Control</subject><subject>General aspects. Methods</subject><subject>Germany</subject><subject>Humans</subject><subject>Medical sciences</subject><subject>Original Article</subject><subject>patient care team</subject><subject>Patient Care Team - organization & administration</subject><subject>process assessment</subject><subject>Process Assessment (Health Care) - methods</subject><subject>Psychiatric Department, Hospital - organization & administration</subject><subject>Systems Analysis</subject><issn>0026-1270</issn><issn>2511-705X</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2002</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><recordid>eNrFkM1u1DAURiMEotPCliXKBnYpdn7shF01ailSJRaAxO7KcW6IS5wEX6dh5llY9FHxaCLKpmsky5bs4-9-OlH0irNzzoriHSWMZWXCRZanlXwSbdKC80Sy4tvTaMNYKhKeSnYSnRLdMsbKkuXPoxOeMsHDtonE5x15tBRfDKrfkaHYDPE1qt538VY5fB9fOWVxGd2PWA1NfPlL2anHF9GzVvWEL9fzLPp6dflle53cfPrwcXtxk2ghuE8EF3kmZJXXpeBY1FLWLUtT1jRFW7WylCnPqqIQmLJcCl1wVulSCN2KOhUSs-wsenvMndz4c0byYA1p7Hs14DgTSF6GhJwF8PwIajcSOWxhcsYqtwPO4GAKCA6mYDUVPrxek-faYvOAr2oC8GYFFGnVt04N2tADl3NRZvmhYnLkfGfQItyOswsu6fHB90eedKe8VzO6v6Gd9xMsywL_vDV4WFZ9V3szIMxYoyOjOw97ND6AzrQeB1CwB4u-GxsCPQ7hyhMopztzh5NDa2YLhmhGoAm1UX3IHGbSzkwegn-gblxCA9uHir__c0VRVY_X-wNwq_wD</recordid><startdate>20020101</startdate><enddate>20020101</enddate><creator>Ammenwerth, E.</creator><creator>Ehlers, F.</creator><creator>Eichstädter, R.</creator><creator>Haux, R.</creator><creator>Pohl, U.</creator><creator>Resch, F.</creator><general>Schattauer Verlag für Medizin und Naturwissenschaften</general><general>Schattauer GmbH</general><general>Schattauer</general><scope>IQODW</scope><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7X8</scope></search><sort><creationdate>20020101</creationdate><title>Systems Analysis in Health Care: Framework and Example</title><author>Ammenwerth, E. ; Ehlers, F. ; Eichstädter, R. ; Haux, R. ; Pohl, U. ; Resch, F.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c661t-616436794b861e5b77bf0220dd5f9f7872139556e20476c5109c866cf6b267e33</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2002</creationdate><topic>Biological and medical sciences</topic><topic>Communication</topic><topic>Computerized, statistical medical data processing and models in biomedicine</topic><topic>coordination</topic><topic>delivery of health care</topic><topic>Forms and Records Control</topic><topic>General aspects. Methods</topic><topic>Germany</topic><topic>Humans</topic><topic>Medical sciences</topic><topic>Original Article</topic><topic>patient care team</topic><topic>Patient Care Team - organization & administration</topic><topic>process assessment</topic><topic>Process Assessment (Health Care) - methods</topic><topic>Psychiatric Department, Hospital - organization & administration</topic><topic>Systems Analysis</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Ammenwerth, E.</creatorcontrib><creatorcontrib>Ehlers, F.</creatorcontrib><creatorcontrib>Eichstädter, R.</creatorcontrib><creatorcontrib>Haux, R.</creatorcontrib><creatorcontrib>Pohl, U.</creatorcontrib><creatorcontrib>Resch, F.</creatorcontrib><collection>Pascal-Francis</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>MEDLINE - Academic</collection><jtitle>Methods of information in medicine</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Ammenwerth, E.</au><au>Ehlers, F.</au><au>Eichstädter, R.</au><au>Haux, R.</au><au>Pohl, U.</au><au>Resch, F.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Systems Analysis in Health Care: Framework and Example</atitle><jtitle>Methods of information in medicine</jtitle><addtitle>Methods Inf Med</addtitle><date>2002-01-01</date><risdate>2002</risdate><volume>41</volume><issue>2</issue><spage>134</spage><epage>140</epage><pages>134-140</pages><issn>0026-1270</issn><eissn>2511-705X</eissn><coden>MIMCAI</coden><abstract>Objectives: Due to the high complexity of structures and processes in health care, thorough systems analyses in health care run the risk of becoming very complex and difficult to handle. Therefore, we aimed to support systematic systems analysis in health care by developing a comprehensive framework that presents and describes potential areas of analysis. Methods: A framework for systems analysis in health care was developed and applied in a health care setting. To provide a clear structure, the framework describes the potential views and levels of systems analyses in a health care environment. Results: The framework comprises five views (roles and responsibilities, information processing and tools, communication, business processes, teams structure and cooperation) and five levels of analysis (overall organization, organizational unit, staff member, role, task). The framework was successfully applied in an analysis of the structures and processes of the Department of Child and Adolescent Psychiatry of the University Medical Center Heidelberg. 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subjects | Biological and medical sciences Communication Computerized, statistical medical data processing and models in biomedicine coordination delivery of health care Forms and Records Control General aspects. Methods Germany Humans Medical sciences Original Article patient care team Patient Care Team - organization & administration process assessment Process Assessment (Health Care) - methods Psychiatric Department, Hospital - organization & administration Systems Analysis |
title | Systems Analysis in Health Care: Framework and Example |
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