Systems Analysis in Health Care: Framework and Example

Objectives: Due to the high complexity of structures and processes in health care, thorough systems analyses in health care run the risk of becoming very complex and difficult to handle. Therefore, we aimed to support systematic systems analysis in health care by developing a comprehensive framework...

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Veröffentlicht in:Methods of information in medicine 2002-01, Vol.41 (2), p.134-140
Hauptverfasser: Ammenwerth, E., Ehlers, F., Eichstädter, R., Haux, R., Pohl, U., Resch, F.
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container_end_page 140
container_issue 2
container_start_page 134
container_title Methods of information in medicine
container_volume 41
creator Ammenwerth, E.
Ehlers, F.
Eichstädter, R.
Haux, R.
Pohl, U.
Resch, F.
description Objectives: Due to the high complexity of structures and processes in health care, thorough systems analyses in health care run the risk of becoming very complex and difficult to handle. Therefore, we aimed to support systematic systems analysis in health care by developing a comprehensive framework that presents and describes potential areas of analysis. Methods: A framework for systems analysis in health care was developed and applied in a health care setting. To provide a clear structure, the framework describes the potential views and levels of systems analyses in a health care environment. Results: The framework comprises five views (roles and responsibilities, information processing and tools, communication, business processes, teams structure and cooperation) and five levels of analysis (overall organization, organizational unit, staff member, role, task). The framework was successfully applied in an analysis of the structures and processes of the Department of Child and Adolescent Psychiatry of the University Medical Center Heidelberg. Conclusions: The proposed comprehensive framework aims to structure the views and levels of systems analysis in the complex health care environment. Our first experiences support the usefulness of such a framework.
doi_str_mv 10.1055/s-0038-1634297
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source MEDLINE; Thieme Connect Journals
subjects Biological and medical sciences
Communication
Computerized, statistical medical data processing and models in biomedicine
coordination
delivery of health care
Forms and Records Control
General aspects. Methods
Germany
Humans
Medical sciences
Original Article
patient care team
Patient Care Team - organization & administration
process assessment
Process Assessment (Health Care) - methods
Psychiatric Department, Hospital - organization & administration
Systems Analysis
title Systems Analysis in Health Care: Framework and Example
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