Factors Affecting Response Rates to the Consumer Assessment of Health Plans Study Survey

Objectives. Assess the determinants of nonresponse to a consumer health care survey. Methods. The first (1997; CAHPS 1.0) and third (1999; CAHPS 2.0) Medicare managed care (MMC) CAHPS surveys collected data on 215 and 365 health plan reporting units, respectively. Data indicated which beneficiaries...

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Veröffentlicht in:Medical care 2002-06, Vol.40 (6), p.485-499
Hauptverfasser: Zaslavsky, Alan M., Zaborski, Lawrence B., Cleary, Paul D.
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Sprache:eng
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