Target and Observer Differences in the Acceptance of Questionable Apologies

Do people distinguish between sincere and insincere apologies? Because targets and observers face different constraints, we hypothesized that observers would differentiate between spontaneous and coerced apologies but that targets would not. In Studies 1 and 2 participants either received or observe...

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Veröffentlicht in:Journal of personality and social psychology 2007-03, Vol.92 (3), p.418-433
Hauptverfasser: Risen, Jane L, Gilovich, Thomas
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container_title Journal of personality and social psychology
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creator Risen, Jane L
Gilovich, Thomas
description Do people distinguish between sincere and insincere apologies? Because targets and observers face different constraints, we hypothesized that observers would differentiate between spontaneous and coerced apologies but that targets would not. In Studies 1 and 2 participants either received or observed a spontaneous apology, a coerced apology, or no apology, following a staged offense, and the predicted target-observer difference emerged. Studies 3-5 provided evidence in support of 3 mechanisms that contribute to this target-observer difference. Studies 3 and 4 indicate that this difference is due, in part, to a motivation to be seen positively by others and a motivation to feel good about oneself. Study 5 suggests that social scripts constrain the responses of targets more than those of observers.
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source MEDLINE; Sociological Abstracts; EBSCOhost APA PsycARTICLES; Applied Social Sciences Index & Abstracts (ASSIA)
subjects Acceptance
Affect
Apologies
Apology
Behavior
Biological and medical sciences
Coercion
Differences
Experimental psychology
Female
Forgiveness
Fundamental and applied biological sciences. Psychology
Guilt
Human
Humans
Intention
Interpersonal Communication
Judgement
Judgment
Male
Motivation
Observers
Offenses
Personality
Psychology
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Responses
Sincerity
Social attribution, perception and cognition
Social Interaction
Social Perception
Social psychology
Social relations
Spontaneity
Studies
Targets
Truth Disclosure
title Target and Observer Differences in the Acceptance of Questionable Apologies
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