Lay information mediary behavior uncovered : exploring how nonprofessionals seek health information for themselves and others online
This research studied motivations for, barriers to, and effects of online health information seeking and explored lay information mediary behavior (LIMB) characteristics in the consumer health information domain. Lay information mediaries (LIMs) seek information on behalf or because of others, witho...
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Veröffentlicht in: | Journal of the Medical Library Association 2008-10, Vol.96 (4), p.310-323 |
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description | This research studied motivations for, barriers to, and effects of online health information seeking and explored lay information mediary behavior (LIMB) characteristics in the consumer health information domain. Lay information mediaries (LIMs) seek information on behalf or because of others, without necessarily being asked to do so or engaging in follow up, and have represented more than 50% of health information seekers in prior studies.
A web-based survey was posted on NC Health Info (NCHI) with 211 respondents, self-identified per the information need that brought them to NCHI as 20% LIMs (n = 43), 58% direct users (n = 122), and 22% health or information providers (n = 46). Follow-up telephone interviews were performed with 10% (n = 21). Interview analysis focused on lay participants (n = 15 LIMs and direct users combined). Interviewees were reclassified post-survey as 12 LIMs and 3 direct users when studied information behavior extended beyond NCHI search. Interview data were analyzed using grounded theory approach.
Surveyed LIMs were 77% female (n = 33) and searched on behalf or because of family members (81%, n = 35) and people they felt "extremely close" to (77%, n = 33). LIMs reported various information seeking barriers "sometimes" to "often." LIMs searched mostly without prompting (51%, n = 22). Interview results triangulated survey findings regarding gender, tie strength, and prompting.
LIMB may be related to gender and relationship tie strength and appears more internally than externally motivated. Further LIMB research is warranted. |
doi_str_mv | 10.3163/1536-5050.96.4.006 |
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A web-based survey was posted on NC Health Info (NCHI) with 211 respondents, self-identified per the information need that brought them to NCHI as 20% LIMs (n = 43), 58% direct users (n = 122), and 22% health or information providers (n = 46). Follow-up telephone interviews were performed with 10% (n = 21). Interview analysis focused on lay participants (n = 15 LIMs and direct users combined). Interviewees were reclassified post-survey as 12 LIMs and 3 direct users when studied information behavior extended beyond NCHI search. Interview data were analyzed using grounded theory approach.
Surveyed LIMs were 77% female (n = 33) and searched on behalf or because of family members (81%, n = 35) and people they felt "extremely close" to (77%, n = 33). LIMs reported various information seeking barriers "sometimes" to "often." LIMs searched mostly without prompting (51%, n = 22). Interview results triangulated survey findings regarding gender, tie strength, and prompting.
LIMB may be related to gender and relationship tie strength and appears more internally than externally motivated. Further LIMB research is warranted.</description><identifier>ISSN: 1536-5050</identifier><identifier>EISSN: 1558-9439</identifier><identifier>DOI: 10.3163/1536-5050.96.4.006</identifier><identifier>PMID: 18974809</identifier><language>eng</language><publisher>Chicago, IL: Medical Library Association</publisher><subject>Adult ; Behavior ; Consumer behavior ; Consumer Behavior - statistics & numerical data ; Consumer health information ; Consumer Health Information - statistics & numerical data ; Decision making ; Evaluation ; Exact sciences and technology ; Female ; Health care ; Health Education - methods ; Health Knowledge, Attitudes, Practice ; Helping Behavior ; Humans ; Information and communication sciences ; Information science. Documentation ; Information seeking behaviour ; Information Storage and Retrieval - statistics & numerical data ; Information-seeking behavior ; Internet ; Internet - statistics & numerical data ; Interpersonal Relations ; Library and information science. General aspects ; Male ; Middle Aged ; Online health care information services ; Sciences and techniques of general use ; Studies ; Surveys and Questionnaires ; United States ; Use and user studies. Information needs</subject><ispartof>Journal of the Medical Library Association, 2008-10, Vol.96 (4), p.310-323</ispartof><rights>2009 INIST-CNRS</rights><rights>COPYRIGHT 2008 Medical Library Association</rights><rights>Copyright Medical Library Association Oct 2008</rights><rights>Copyright © 2008, Authors. 2008</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c586t-622d2c1142e1a69b5c2524f6b5ee3d9450e0ed1234ea8373a6433ce7d59af2ca3</citedby></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC2568838/pdf/$$EPDF$$P50$$Gpubmedcentral$$H</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC2568838/$$EHTML$$P50$$Gpubmedcentral$$H</linktohtml><link.rule.ids>230,314,724,777,781,861,882,27905,27906,53772,53774</link.rule.ids><backlink>$$Uhttp://pascal-francis.inist.fr/vibad/index.php?action=getRecordDetail&idt=20782415$$DView record in Pascal Francis$$Hfree_for_read</backlink><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/18974809$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>ABRAHAMSON, Jennie A</creatorcontrib><creatorcontrib>FISHER, Karen E</creatorcontrib><creatorcontrib>TURNER, Anne G</creatorcontrib><creatorcontrib>DURRANCE, Joan C</creatorcontrib><creatorcontrib>COMBS TURNER, Tammara</creatorcontrib><title>Lay information mediary behavior uncovered : exploring how nonprofessionals seek health information for themselves and others online</title><title>Journal of the Medical Library Association</title><addtitle>J Med Libr Assoc</addtitle><description>This research studied motivations for, barriers to, and effects of online health information seeking and explored lay information mediary behavior (LIMB) characteristics in the consumer health information domain. Lay information mediaries (LIMs) seek information on behalf or because of others, without necessarily being asked to do so or engaging in follow up, and have represented more than 50% of health information seekers in prior studies.
A web-based survey was posted on NC Health Info (NCHI) with 211 respondents, self-identified per the information need that brought them to NCHI as 20% LIMs (n = 43), 58% direct users (n = 122), and 22% health or information providers (n = 46). Follow-up telephone interviews were performed with 10% (n = 21). Interview analysis focused on lay participants (n = 15 LIMs and direct users combined). Interviewees were reclassified post-survey as 12 LIMs and 3 direct users when studied information behavior extended beyond NCHI search. Interview data were analyzed using grounded theory approach.
Surveyed LIMs were 77% female (n = 33) and searched on behalf or because of family members (81%, n = 35) and people they felt "extremely close" to (77%, n = 33). LIMs reported various information seeking barriers "sometimes" to "often." LIMs searched mostly without prompting (51%, n = 22). Interview results triangulated survey findings regarding gender, tie strength, and prompting.
LIMB may be related to gender and relationship tie strength and appears more internally than externally motivated. Further LIMB research is warranted.</description><subject>Adult</subject><subject>Behavior</subject><subject>Consumer behavior</subject><subject>Consumer Behavior - statistics & numerical data</subject><subject>Consumer health information</subject><subject>Consumer Health Information - statistics & numerical data</subject><subject>Decision making</subject><subject>Evaluation</subject><subject>Exact sciences and technology</subject><subject>Female</subject><subject>Health care</subject><subject>Health Education - methods</subject><subject>Health Knowledge, Attitudes, Practice</subject><subject>Helping Behavior</subject><subject>Humans</subject><subject>Information and communication sciences</subject><subject>Information science. Documentation</subject><subject>Information seeking behaviour</subject><subject>Information Storage and Retrieval - statistics & numerical data</subject><subject>Information-seeking behavior</subject><subject>Internet</subject><subject>Internet - statistics & numerical data</subject><subject>Interpersonal Relations</subject><subject>Library and information science. General aspects</subject><subject>Male</subject><subject>Middle Aged</subject><subject>Online health care information services</subject><subject>Sciences and techniques of general use</subject><subject>Studies</subject><subject>Surveys and Questionnaires</subject><subject>United States</subject><subject>Use and user studies. 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Documentation</topic><topic>Information seeking behaviour</topic><topic>Information Storage and Retrieval - statistics & numerical data</topic><topic>Information-seeking behavior</topic><topic>Internet</topic><topic>Internet - statistics & numerical data</topic><topic>Interpersonal Relations</topic><topic>Library and information science. General aspects</topic><topic>Male</topic><topic>Middle Aged</topic><topic>Online health care information services</topic><topic>Sciences and techniques of general use</topic><topic>Studies</topic><topic>Surveys and Questionnaires</topic><topic>United States</topic><topic>Use and user studies. Information needs</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>ABRAHAMSON, Jennie A</creatorcontrib><creatorcontrib>FISHER, Karen E</creatorcontrib><creatorcontrib>TURNER, Anne G</creatorcontrib><creatorcontrib>DURRANCE, Joan C</creatorcontrib><creatorcontrib>COMBS TURNER, Tammara</creatorcontrib><collection>Pascal-Francis</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>Docstoc</collection><collection>University Readers</collection><collection>Nursing & Allied Health Database</collection><collection>Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Healthcare Administration Database (Alumni)</collection><collection>Medical Database (Alumni Edition)</collection><collection>ProQuest Pharma Collection</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>Research Library (Alumni Edition)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>Social Science Premium Collection</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>ProQuest One Community College</collection><collection>Library & Information Science Collection</collection><collection>ProQuest Central Korea</collection><collection>Library & Information Sciences Abstracts (LISA)</collection><collection>Library & Information Science Abstracts (LISA)</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Central Student</collection><collection>Research Library Prep</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Nursing & Allied Health Database (Alumni Edition)</collection><collection>Health & Medical Collection (Alumni Edition)</collection><collection>Healthcare Administration Database</collection><collection>Library Science Database</collection><collection>Medical Database</collection><collection>Research Library</collection><collection>Research Library (Corporate)</collection><collection>Nursing & Allied Health Premium</collection><collection>Publicly Available Content Database</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>ProQuest Central Basic</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>Journal of the Medical Library Association</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>ABRAHAMSON, Jennie A</au><au>FISHER, Karen E</au><au>TURNER, Anne G</au><au>DURRANCE, Joan C</au><au>COMBS TURNER, Tammara</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Lay information mediary behavior uncovered : exploring how nonprofessionals seek health information for themselves and others online</atitle><jtitle>Journal of the Medical Library Association</jtitle><addtitle>J Med Libr Assoc</addtitle><date>2008-10-01</date><risdate>2008</risdate><volume>96</volume><issue>4</issue><spage>310</spage><epage>323</epage><pages>310-323</pages><issn>1536-5050</issn><eissn>1558-9439</eissn><abstract>This research studied motivations for, barriers to, and effects of online health information seeking and explored lay information mediary behavior (LIMB) characteristics in the consumer health information domain. Lay information mediaries (LIMs) seek information on behalf or because of others, without necessarily being asked to do so or engaging in follow up, and have represented more than 50% of health information seekers in prior studies.
A web-based survey was posted on NC Health Info (NCHI) with 211 respondents, self-identified per the information need that brought them to NCHI as 20% LIMs (n = 43), 58% direct users (n = 122), and 22% health or information providers (n = 46). Follow-up telephone interviews were performed with 10% (n = 21). Interview analysis focused on lay participants (n = 15 LIMs and direct users combined). Interviewees were reclassified post-survey as 12 LIMs and 3 direct users when studied information behavior extended beyond NCHI search. Interview data were analyzed using grounded theory approach.
Surveyed LIMs were 77% female (n = 33) and searched on behalf or because of family members (81%, n = 35) and people they felt "extremely close" to (77%, n = 33). LIMs reported various information seeking barriers "sometimes" to "often." LIMs searched mostly without prompting (51%, n = 22). Interview results triangulated survey findings regarding gender, tie strength, and prompting.
LIMB may be related to gender and relationship tie strength and appears more internally than externally motivated. Further LIMB research is warranted.</abstract><cop>Chicago, IL</cop><pub>Medical Library Association</pub><pmid>18974809</pmid><doi>10.3163/1536-5050.96.4.006</doi><tpages>14</tpages><oa>free_for_read</oa></addata></record> |
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subjects | Adult Behavior Consumer behavior Consumer Behavior - statistics & numerical data Consumer health information Consumer Health Information - statistics & numerical data Decision making Evaluation Exact sciences and technology Female Health care Health Education - methods Health Knowledge, Attitudes, Practice Helping Behavior Humans Information and communication sciences Information science. Documentation Information seeking behaviour Information Storage and Retrieval - statistics & numerical data Information-seeking behavior Internet Internet - statistics & numerical data Interpersonal Relations Library and information science. General aspects Male Middle Aged Online health care information services Sciences and techniques of general use Studies Surveys and Questionnaires United States Use and user studies. Information needs |
title | Lay information mediary behavior uncovered : exploring how nonprofessionals seek health information for themselves and others online |
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