Lay information mediary behavior uncovered : exploring how nonprofessionals seek health information for themselves and others online

This research studied motivations for, barriers to, and effects of online health information seeking and explored lay information mediary behavior (LIMB) characteristics in the consumer health information domain. Lay information mediaries (LIMs) seek information on behalf or because of others, witho...

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Veröffentlicht in:Journal of the Medical Library Association 2008-10, Vol.96 (4), p.310-323
Hauptverfasser: ABRAHAMSON, Jennie A, FISHER, Karen E, TURNER, Anne G, DURRANCE, Joan C, COMBS TURNER, Tammara
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container_start_page 310
container_title Journal of the Medical Library Association
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creator ABRAHAMSON, Jennie A
FISHER, Karen E
TURNER, Anne G
DURRANCE, Joan C
COMBS TURNER, Tammara
description This research studied motivations for, barriers to, and effects of online health information seeking and explored lay information mediary behavior (LIMB) characteristics in the consumer health information domain. Lay information mediaries (LIMs) seek information on behalf or because of others, without necessarily being asked to do so or engaging in follow up, and have represented more than 50% of health information seekers in prior studies. A web-based survey was posted on NC Health Info (NCHI) with 211 respondents, self-identified per the information need that brought them to NCHI as 20% LIMs (n = 43), 58% direct users (n = 122), and 22% health or information providers (n = 46). Follow-up telephone interviews were performed with 10% (n = 21). Interview analysis focused on lay participants (n = 15 LIMs and direct users combined). Interviewees were reclassified post-survey as 12 LIMs and 3 direct users when studied information behavior extended beyond NCHI search. Interview data were analyzed using grounded theory approach. Surveyed LIMs were 77% female (n = 33) and searched on behalf or because of family members (81%, n = 35) and people they felt "extremely close" to (77%, n = 33). LIMs reported various information seeking barriers "sometimes" to "often." LIMs searched mostly without prompting (51%, n = 22). Interview results triangulated survey findings regarding gender, tie strength, and prompting. LIMB may be related to gender and relationship tie strength and appears more internally than externally motivated. Further LIMB research is warranted.
doi_str_mv 10.3163/1536-5050.96.4.006
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LIMs reported various information seeking barriers "sometimes" to "often." LIMs searched mostly without prompting (51%, n = 22). Interview results triangulated survey findings regarding gender, tie strength, and prompting. LIMB may be related to gender and relationship tie strength and appears more internally than externally motivated. 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Documentation ; Information seeking behaviour ; Information Storage and Retrieval - statistics &amp; numerical data ; Information-seeking behavior ; Internet ; Internet - statistics &amp; numerical data ; Interpersonal Relations ; Library and information science. General aspects ; Male ; Middle Aged ; Online health care information services ; Sciences and techniques of general use ; Studies ; Surveys and Questionnaires ; United States ; Use and user studies. 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Lay information mediaries (LIMs) seek information on behalf or because of others, without necessarily being asked to do so or engaging in follow up, and have represented more than 50% of health information seekers in prior studies. A web-based survey was posted on NC Health Info (NCHI) with 211 respondents, self-identified per the information need that brought them to NCHI as 20% LIMs (n = 43), 58% direct users (n = 122), and 22% health or information providers (n = 46). Follow-up telephone interviews were performed with 10% (n = 21). Interview analysis focused on lay participants (n = 15 LIMs and direct users combined). Interviewees were reclassified post-survey as 12 LIMs and 3 direct users when studied information behavior extended beyond NCHI search. Interview data were analyzed using grounded theory approach. Surveyed LIMs were 77% female (n = 33) and searched on behalf or because of family members (81%, n = 35) and people they felt "extremely close" to (77%, n = 33). LIMs reported various information seeking barriers "sometimes" to "often." LIMs searched mostly without prompting (51%, n = 22). Interview results triangulated survey findings regarding gender, tie strength, and prompting. LIMB may be related to gender and relationship tie strength and appears more internally than externally motivated. Further LIMB research is warranted.</description><subject>Adult</subject><subject>Behavior</subject><subject>Consumer behavior</subject><subject>Consumer Behavior - statistics &amp; numerical data</subject><subject>Consumer health information</subject><subject>Consumer Health Information - statistics &amp; numerical data</subject><subject>Decision making</subject><subject>Evaluation</subject><subject>Exact sciences and technology</subject><subject>Female</subject><subject>Health care</subject><subject>Health Education - methods</subject><subject>Health Knowledge, Attitudes, Practice</subject><subject>Helping Behavior</subject><subject>Humans</subject><subject>Information and communication sciences</subject><subject>Information science. 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Lay information mediaries (LIMs) seek information on behalf or because of others, without necessarily being asked to do so or engaging in follow up, and have represented more than 50% of health information seekers in prior studies. A web-based survey was posted on NC Health Info (NCHI) with 211 respondents, self-identified per the information need that brought them to NCHI as 20% LIMs (n = 43), 58% direct users (n = 122), and 22% health or information providers (n = 46). Follow-up telephone interviews were performed with 10% (n = 21). Interview analysis focused on lay participants (n = 15 LIMs and direct users combined). Interviewees were reclassified post-survey as 12 LIMs and 3 direct users when studied information behavior extended beyond NCHI search. Interview data were analyzed using grounded theory approach. Surveyed LIMs were 77% female (n = 33) and searched on behalf or because of family members (81%, n = 35) and people they felt "extremely close" to (77%, n = 33). LIMs reported various information seeking barriers "sometimes" to "often." LIMs searched mostly without prompting (51%, n = 22). Interview results triangulated survey findings regarding gender, tie strength, and prompting. LIMB may be related to gender and relationship tie strength and appears more internally than externally motivated. Further LIMB research is warranted.</abstract><cop>Chicago, IL</cop><pub>Medical Library Association</pub><pmid>18974809</pmid><doi>10.3163/1536-5050.96.4.006</doi><tpages>14</tpages><oa>free_for_read</oa></addata></record>
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subjects Adult
Behavior
Consumer behavior
Consumer Behavior - statistics & numerical data
Consumer health information
Consumer Health Information - statistics & numerical data
Decision making
Evaluation
Exact sciences and technology
Female
Health care
Health Education - methods
Health Knowledge, Attitudes, Practice
Helping Behavior
Humans
Information and communication sciences
Information science. Documentation
Information seeking behaviour
Information Storage and Retrieval - statistics & numerical data
Information-seeking behavior
Internet
Internet - statistics & numerical data
Interpersonal Relations
Library and information science. General aspects
Male
Middle Aged
Online health care information services
Sciences and techniques of general use
Studies
Surveys and Questionnaires
United States
Use and user studies. Information needs
title Lay information mediary behavior uncovered : exploring how nonprofessionals seek health information for themselves and others online
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