A Study on the Effects of Some Reinforcers to Improve Performance of Employees in a Retail Industry
Two field experiments were conducted in the Business Information Technology Department of a major retail industry to analyze the impact of positive task performance reinforcers. The employees were divided into two broad groups—those performing complex tasks and those performing relatively simpler ta...
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| Veröffentlicht in: | Behavior modification 2006-11, Vol.30 (6), p.848-866 |
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| container_title | Behavior modification |
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| creator | Raj, John Dilip Nelson, John Abraham Rao, K. S. P. |
| description | Two field experiments were conducted in the Business Information Technology Department of a major retail industry to analyze the impact of positive task performance reinforcers. The employees were divided into two broad groups—those performing complex tasks and those performing relatively simpler tasks. The first group was further divided into two subgroups, one being reinforced with money and paid leave and the other with feedback. Both the subgroups showed a significant improvement in performance behavior. However, feedback had a stronger effect on task performance even after the reinforcement was withdrawn. The second group of employees was allowed to choose reinforcers of their liking. Two simple techniques, a casual dress code and flexible working hours chosen by them, had a positive effect on their performance, which continued even after 6 months into the intervention. Besides, the procedure for the second group required no monetary or work-time loss to the employer. |
| doi_str_mv | 10.1177/0145445506273222 |
| format | Article |
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S. P.</creatorcontrib><title>A Study on the Effects of Some Reinforcers to Improve Performance of Employees in a Retail Industry</title><title>Behavior modification</title><addtitle>Behav Modif</addtitle><description>Two field experiments were conducted in the Business Information Technology Department of a major retail industry to analyze the impact of positive task performance reinforcers. The employees were divided into two broad groups—those performing complex tasks and those performing relatively simpler tasks. The first group was further divided into two subgroups, one being reinforced with money and paid leave and the other with feedback. Both the subgroups showed a significant improvement in performance behavior. However, feedback had a stronger effect on task performance even after the reinforcement was withdrawn. The second group of employees was allowed to choose reinforcers of their liking. Two simple techniques, a casual dress code and flexible working hours chosen by them, had a positive effect on their performance, which continued even after 6 months into the intervention. Besides, the procedure for the second group required no monetary or work-time loss to the employer.</description><subject>Adult</subject><subject>Behavior Change</subject><subject>Behavior modification</subject><subject>Behavior Patterns</subject><subject>Biological and medical sciences</subject><subject>Commerce</subject><subject>Control Groups</subject><subject>Employee Performance Appraisal</subject><subject>Employees</subject><subject>Employment - psychology</subject><subject>Experimental Groups</subject><subject>Feedback</subject><subject>Female</subject><subject>Fundamental and applied biological sciences. Psychology</subject><subject>Humans</subject><subject>Industrial Psychology</subject><subject>Job Performance</subject><subject>Male</subject><subject>Measures (Individuals)</subject><subject>Occupational psychology</subject><subject>Organizational Culture</subject><subject>Performance appraisal</subject><subject>Positive Reinforcement</subject><subject>Psychology. Psychoanalysis. Psychiatry</subject><subject>Psychology. Psychophysiology</subject><subject>Reinforcement (Psychology)</subject><subject>Retailing</subject><subject>Retailing industry</subject><subject>Statistical Analysis</subject><subject>Work condition. Job performance. 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P.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c413t-fb01d609fc29172a138d1c510d43f25d4016fed9d11d06a45f823b247c94a1ed3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2006</creationdate><topic>Adult</topic><topic>Behavior Change</topic><topic>Behavior modification</topic><topic>Behavior Patterns</topic><topic>Biological and medical sciences</topic><topic>Commerce</topic><topic>Control Groups</topic><topic>Employee Performance Appraisal</topic><topic>Employees</topic><topic>Employment - psychology</topic><topic>Experimental Groups</topic><topic>Feedback</topic><topic>Female</topic><topic>Fundamental and applied biological sciences. 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| ispartof | Behavior modification, 2006-11, Vol.30 (6), p.848-866 |
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| subjects | Adult Behavior Change Behavior modification Behavior Patterns Biological and medical sciences Commerce Control Groups Employee Performance Appraisal Employees Employment - psychology Experimental Groups Feedback Female Fundamental and applied biological sciences. Psychology Humans Industrial Psychology Job Performance Male Measures (Individuals) Occupational psychology Organizational Culture Performance appraisal Positive Reinforcement Psychology. Psychoanalysis. Psychiatry Psychology. Psychophysiology Reinforcement (Psychology) Retailing Retailing industry Statistical Analysis Work condition. Job performance. Stress |
| title | A Study on the Effects of Some Reinforcers to Improve Performance of Employees in a Retail Industry |
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