Modelling outpatient capacity for a diagnosis and treatment centre
When health service managers in Nottingham planned to move much of their outpatient activity to a proposed Diagnosis and Treatment Centre (DTC) they welcomed the opportunity to re-design the delivery of these services in a new setting. However, the lack of accessible, detailed information about outp...
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| Veröffentlicht in: | Health care management science 2005-08, Vol.8 (3), p.205-211 |
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| creator | Bowers, John Lyons, Bob Mould, Gillian Symonds, Tom |
| description | When health service managers in Nottingham planned to move much of their outpatient activity to a proposed Diagnosis and Treatment Centre (DTC) they welcomed the opportunity to re-design the delivery of these services in a new setting. However, the lack of accessible, detailed information about outpatients' resource requirements posed an initial problem. Numerous, separate information systems offered diverse data: these were validated and assimilated into a single model of outpatient requirements. Discussions with staff and examples of innovative practice in other hospitals were investigated to develop an understanding of the implications of re-design for resources and capacity planning. The result was a high level outpatient planning model which could estimate the outpatients' requirements for related services such as radiology, therapies, pathology, endoscopy, cardiology tests, pharmacy and even patient transport. The model was developed as a decision support tool for managers examining a range of options for the Diagnosis and Treatment Centre allowing them to explore the effects of assumptions about future demand and changing practice in the delivery of healthcare. |
| doi_str_mv | 10.1007/s10729-005-2011-0 |
| format | Article |
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| subjects | Adult Ambulatory care Ambulatory Care Facilities - organization & administration Ambulatory Care Facilities - utilization Appointments and Schedules Capacity Clinics Community Health Services - organization & administration Community Health Services - utilization Efficiency, Organizational Fees and Charges Female Health care delivery Health care industry Health services Health Services Research Hospitals Humans Information systems Male Management science Medical diagnosis Models, Statistical Needs Assessment - statistics & numerical data Outpatient care facilities Patient Acceptance of Health Care - statistics & numerical data Patients Planning Referral and Consultation - statistics & numerical data State Medicine Waiting Lists |
| title | Modelling outpatient capacity for a diagnosis and treatment centre |
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