Developing an Efficient Model to Select Emergency Department Patient Satisfaction Improvement Strategies

Patient satisfaction is an important performance measure for emergency departments (EDs), but the most efficient ways of improving satisfaction are unclear. This study uses optimization techniques to identify the best possible combination of predictors of overall patient satisfaction to help guide i...

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Veröffentlicht in:	Annals of emergency medicine 2005-07, Vol.46 (1), p.3-10
Hauptverfasser:	Brown, Adalsteinn D., Sandoval, Guillermo A., Levinton, Carey, Blackstien-Hirsch, Paula
Format:	Artikel
Sprache:	eng
Schlagworte:	Adolescent Adult Aged Aged, 80 and over Anesthesia. Intensive care medicine. Transfusions. Cell therapy and gene therapy Biological and medical sciences Child Child, Preschool Clinical death. Palliative care. Organ gift and preservation Emergency and intensive care: techniques, logistics Emergency Service, Hospital - organization & administration Emergency Service, Hospital - statistics & numerical data Female Health Care Surveys Humans Infant Intensive care medicine Intensive care unit. Emergency transport systems. Emergency, hospital ward Male Medical sciences Middle Aged Models, Theoretical Ontario Patient Satisfaction - statistics & numerical data Professional-Patient Relations Quality Assurance, Health Care - methods Regression Analysis
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