Patterns and Profiles of Response to Incivility in the Workplace

The authors draw on stress and coping theory to understand patterns of individual response to workplace incivility. According to data from 3 employee samples, incivility tended to trigger mildly negative appraisals, which could theoretically differentiate incivility from other categories of antisoci...

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Veröffentlicht in:	Journal of occupational health psychology 2009-07, Vol.14 (3), p.272-288
Hauptverfasser:	Cortina, Lilia M, Magley, Vicki J
Format:	Artikel
Sprache:	eng
Schlagworte:	Adaptation, Psychological Adult Antisocial Behavior Antisocial Personality Disorder - psychology Assertiveness Conflict Coping Behavior Defense Mechanisms Employee Discipline Female Hierarchy, Social Human Humans Incivility Interpersonal Relations Job Performance Male Middle Aged Occupational Stress Social Behavior Social Support Stress, Psychological - complications Surveys and Questionnaires Workload - psychology Workplace
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