Inter-organisational communication in civil-military cooperation during complex emergencies: a case study in Afghanistan

This paper seeks to contribute to an improved information management and exchange between humanitarian organisations and military agents in complex emergencies. To do so, a theoretical information management process model was developed and applied to the case of information management between Intern...

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Veröffentlicht in:Disasters 2009-07, Vol.33 (3), p.412-435
Hauptverfasser: Rietjens, Sebastiaan J.H., Verlaan, Kirsten, Zaalberg, Thijs W. Brocades, De Boer, Sirp J.
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container_end_page 435
container_issue 3
container_start_page 412
container_title Disasters
container_volume 33
creator Rietjens, Sebastiaan J.H.
Verlaan, Kirsten
Zaalberg, Thijs W. Brocades
De Boer, Sirp J.
description This paper seeks to contribute to an improved information management and exchange between humanitarian organisations and military agents in complex emergencies. To do so, a theoretical information management process model was developed and applied to the case of information management between International Security Assistance Force troops and humanitarian organisations such as Cordaid, DACAAR and the International Office for Migration in Kabul, Afghanistan. Based on this analysis the main shortcomings and problems in each stage of the information management process were identified. These include a lack of structured information databases, the absence of identification of information needs, and an over-classification of documents by the military. Using a logical framework analysis, six major improvement tactics were developed, including the creation of more overlap in rotations of personnel, the specification of aims and tasks regarding information management, the improvement of skills and competences of personnel involved, and the introduction of regular joint civil-military evaluations.
doi_str_mv 10.1111/j.1467-7717.2008.01081.x
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source MEDLINE; Sociological Abstracts; Wiley Online Library All Journals
subjects Afghanistan
Armed Forces
civil-military interaction
Communication
Cooperation
Cooperative Behavior
Disasters
information exchange
information management
Management
Migration
Military Civilian Relations
Military Personnel
Organizational Case Studies
Private Sector
title Inter-organisational communication in civil-military cooperation during complex emergencies: a case study in Afghanistan
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