Perceptions of parents on satisfaction with care in the pediatric intensive care unit: the EMPATHIC study
Purpose To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument. Methods Prospective cohort study in tertiary PICUs at seven university medical centers in The Nethe...
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| Veröffentlicht in: | Intensive care medicine 2009-06, Vol.35 (6), p.1082-1089 |
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| container_title | Intensive care medicine |
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| creator | Latour, Jos M. van Goudoever, Johannes B. Duivenvoorden, Hugo J. van Dam, Nicolette A. M. Dullaart, Eugenie Albers, Marcel J. I. J. Verlaat, Carin W. M. van Vught, Elise M. van Heerde, Marc Hazelzet, Jan A. |
| description | Purpose
To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument.
Methods
Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands.
Participants
Parents of 1,042 children discharged from a PICU.
Results
A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores |
| doi_str_mv | 10.1007/s00134-009-1491-7 |
| format | Article |
| fullrecord | <record><control><sourceid>proquest_cross</sourceid><recordid>TN_cdi_proquest_miscellaneous_67288727</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>67288727</sourcerecordid><originalsourceid>FETCH-LOGICAL-c442t-76ef027ee17dd5302b605c091bcf79d690f1c1e97cd785a064cf9577dc950b053</originalsourceid><addsrcrecordid>eNp1kV1rFDEUhoModq3-AG8kCHo3evIxyca7slRbqNiLeh2ymRObspsZk0yl_96ss1gQvErI--TNIQ8hrxl8YAD6YwFgQnYApmPSsE4_ISsmBe8YF-unZAVC8k4qyU_Ii1LuGq1Vz56TE2aE0sKIFYnXmD1ONY6p0DHQyWVMtW0TLa7GEpw_ZPRXrLfUt5DGROst0gmH6GqOvh1UTCXe45LPKdZPf5Dzr9dnNxeXG1rqPDy8JM-C2xV8dVxPyffP5zebi-7q25fLzdlV56XktdMKA3CNyPQw9AL4VkHvwbCtD9oMykBgnqHRftDr3oGSPphe68GbHrbQi1Pyfumd8vhzxlLtPhaPu51LOM7FKs3Xa811A9_-A96Nc05tNsuZ4tyAMQ1iC-TzWErGYKcc9y4_WAb2IMEuEmyTYA8S7KH4zbF43u5xeLxx_PUGvDsCrni3C9klH8tfjrO-bxpV4_jClRalH5gfJ_z_678BayueGA</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>216229099</pqid></control><display><type>article</type><title>Perceptions of parents on satisfaction with care in the pediatric intensive care unit: the EMPATHIC study</title><source>MEDLINE</source><source>SpringerLink Journals - AutoHoldings</source><creator>Latour, Jos M. ; van Goudoever, Johannes B. ; Duivenvoorden, Hugo J. ; van Dam, Nicolette A. M. ; Dullaart, Eugenie ; Albers, Marcel J. I. J. ; Verlaat, Carin W. M. ; van Vught, Elise M. ; van Heerde, Marc ; Hazelzet, Jan A.</creator><creatorcontrib>Latour, Jos M. ; van Goudoever, Johannes B. ; Duivenvoorden, Hugo J. ; van Dam, Nicolette A. M. ; Dullaart, Eugenie ; Albers, Marcel J. I. J. ; Verlaat, Carin W. M. ; van Vught, Elise M. ; van Heerde, Marc ; Hazelzet, Jan A.</creatorcontrib><description>Purpose
To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument.
Methods
Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands.
Participants
Parents of 1,042 children discharged from a PICU.
Results
A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores <8.0 (1, completely unimportant, to 10, very important) with standard deviations ≥1.65, and thus considered of limited value. The empirical structure of the items was in agreement with the theoretically formulated domains: Information, Care and Cure, Organization, Parental Participation, and Professional Attitude. The Cronbach’s
α
of the domains ranged between 0.87 and 0.94.
Conclusions
Parental perceptions on satisfaction with care measures were identified and prioritized. Reliabilities of the items and domains were of high level.</description><identifier>ISSN: 0342-4642</identifier><identifier>EISSN: 1432-1238</identifier><identifier>DOI: 10.1007/s00134-009-1491-7</identifier><identifier>PMID: 19367393</identifier><identifier>CODEN: ICMED9</identifier><language>eng</language><publisher>Berlin/Heidelberg: Springer-Verlag</publisher><subject>Anesthesia. Intensive care medicine. Transfusions. Cell therapy and gene therapy ; Anesthesiology ; Biological and medical sciences ; Business metrics ; Child ; Child, Preschool ; Children & youth ; Clinical death. Palliative care. Organ gift and preservation ; Cohort analysis ; Cohort Studies ; Consumer Behavior ; Critical Care Medicine ; Emergency Medicine ; Empowerment ; Ethnicity ; Families & family life ; Family Nursing ; Female ; Humans ; Infant ; Intensive ; Intensive care ; Intensive care medicine ; Intensive Care Units, Pediatric ; Length of stay ; Male ; Medical sciences ; Medicine ; Medicine & Public Health ; Netherlands ; Pain Medicine ; Parents & parenting ; Parents - psychology ; Patient satisfaction ; Pediatric Original ; Pediatrics ; Pneumology/Respiratory System ; Prospective Studies ; Quality of Health Care ; Questionnaires ; Research methodology ; Surveys and Questionnaires</subject><ispartof>Intensive care medicine, 2009-06, Vol.35 (6), p.1082-1089</ispartof><rights>The Author(s) 2009</rights><rights>2009 INIST-CNRS</rights><rights>Springer-Verlag 2009</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c442t-76ef027ee17dd5302b605c091bcf79d690f1c1e97cd785a064cf9577dc950b053</citedby><cites>FETCH-LOGICAL-c442t-76ef027ee17dd5302b605c091bcf79d690f1c1e97cd785a064cf9577dc950b053</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://link.springer.com/content/pdf/10.1007/s00134-009-1491-7$$EPDF$$P50$$Gspringer$$Hfree_for_read</linktopdf><linktohtml>$$Uhttps://link.springer.com/10.1007/s00134-009-1491-7$$EHTML$$P50$$Gspringer$$Hfree_for_read</linktohtml><link.rule.ids>314,780,784,27924,27925,41488,42557,51319</link.rule.ids><backlink>$$Uhttp://pascal-francis.inist.fr/vibad/index.php?action=getRecordDetail&idt=21551436$$DView record in Pascal Francis$$Hfree_for_read</backlink><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/19367393$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Latour, Jos M.</creatorcontrib><creatorcontrib>van Goudoever, Johannes B.</creatorcontrib><creatorcontrib>Duivenvoorden, Hugo J.</creatorcontrib><creatorcontrib>van Dam, Nicolette A. M.</creatorcontrib><creatorcontrib>Dullaart, Eugenie</creatorcontrib><creatorcontrib>Albers, Marcel J. I. J.</creatorcontrib><creatorcontrib>Verlaat, Carin W. M.</creatorcontrib><creatorcontrib>van Vught, Elise M.</creatorcontrib><creatorcontrib>van Heerde, Marc</creatorcontrib><creatorcontrib>Hazelzet, Jan A.</creatorcontrib><title>Perceptions of parents on satisfaction with care in the pediatric intensive care unit: the EMPATHIC study</title><title>Intensive care medicine</title><addtitle>Intensive Care Med</addtitle><addtitle>Intensive Care Med</addtitle><description>Purpose
To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument.
Methods
Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands.
Participants
Parents of 1,042 children discharged from a PICU.
Results
A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores <8.0 (1, completely unimportant, to 10, very important) with standard deviations ≥1.65, and thus considered of limited value. The empirical structure of the items was in agreement with the theoretically formulated domains: Information, Care and Cure, Organization, Parental Participation, and Professional Attitude. The Cronbach’s
α
of the domains ranged between 0.87 and 0.94.
Conclusions
Parental perceptions on satisfaction with care measures were identified and prioritized. Reliabilities of the items and domains were of high level.</description><subject>Anesthesia. Intensive care medicine. Transfusions. Cell therapy and gene therapy</subject><subject>Anesthesiology</subject><subject>Biological and medical sciences</subject><subject>Business metrics</subject><subject>Child</subject><subject>Child, Preschool</subject><subject>Children & youth</subject><subject>Clinical death. Palliative care. Organ gift and preservation</subject><subject>Cohort analysis</subject><subject>Cohort Studies</subject><subject>Consumer Behavior</subject><subject>Critical Care Medicine</subject><subject>Emergency Medicine</subject><subject>Empowerment</subject><subject>Ethnicity</subject><subject>Families & family life</subject><subject>Family Nursing</subject><subject>Female</subject><subject>Humans</subject><subject>Infant</subject><subject>Intensive</subject><subject>Intensive care</subject><subject>Intensive care medicine</subject><subject>Intensive Care Units, Pediatric</subject><subject>Length of stay</subject><subject>Male</subject><subject>Medical sciences</subject><subject>Medicine</subject><subject>Medicine & Public Health</subject><subject>Netherlands</subject><subject>Pain Medicine</subject><subject>Parents & parenting</subject><subject>Parents - psychology</subject><subject>Patient satisfaction</subject><subject>Pediatric Original</subject><subject>Pediatrics</subject><subject>Pneumology/Respiratory System</subject><subject>Prospective Studies</subject><subject>Quality of Health Care</subject><subject>Questionnaires</subject><subject>Research methodology</subject><subject>Surveys and Questionnaires</subject><issn>0342-4642</issn><issn>1432-1238</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2009</creationdate><recordtype>article</recordtype><sourceid>C6C</sourceid><sourceid>EIF</sourceid><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><recordid>eNp1kV1rFDEUhoModq3-AG8kCHo3evIxyca7slRbqNiLeh2ymRObspsZk0yl_96ss1gQvErI--TNIQ8hrxl8YAD6YwFgQnYApmPSsE4_ISsmBe8YF-unZAVC8k4qyU_Ii1LuGq1Vz56TE2aE0sKIFYnXmD1ONY6p0DHQyWVMtW0TLa7GEpw_ZPRXrLfUt5DGROst0gmH6GqOvh1UTCXe45LPKdZPf5Dzr9dnNxeXG1rqPDy8JM-C2xV8dVxPyffP5zebi-7q25fLzdlV56XktdMKA3CNyPQw9AL4VkHvwbCtD9oMykBgnqHRftDr3oGSPphe68GbHrbQi1Pyfumd8vhzxlLtPhaPu51LOM7FKs3Xa811A9_-A96Nc05tNsuZ4tyAMQ1iC-TzWErGYKcc9y4_WAb2IMEuEmyTYA8S7KH4zbF43u5xeLxx_PUGvDsCrni3C9klH8tfjrO-bxpV4_jClRalH5gfJ_z_678BayueGA</recordid><startdate>20090601</startdate><enddate>20090601</enddate><creator>Latour, Jos M.</creator><creator>van Goudoever, Johannes B.</creator><creator>Duivenvoorden, Hugo J.</creator><creator>van Dam, Nicolette A. M.</creator><creator>Dullaart, Eugenie</creator><creator>Albers, Marcel J. I. J.</creator><creator>Verlaat, Carin W. M.</creator><creator>van Vught, Elise M.</creator><creator>van Heerde, Marc</creator><creator>Hazelzet, Jan A.</creator><general>Springer-Verlag</general><general>Springer</general><general>Springer Nature B.V</general><scope>C6C</scope><scope>IQODW</scope><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>3V.</scope><scope>7RV</scope><scope>7X7</scope><scope>7XB</scope><scope>88E</scope><scope>8AO</scope><scope>8FD</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>BENPR</scope><scope>CCPQU</scope><scope>FR3</scope><scope>FYUFA</scope><scope>GHDGH</scope><scope>K9.</scope><scope>M0S</scope><scope>M1P</scope><scope>M7Z</scope><scope>NAPCQ</scope><scope>P64</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>7X8</scope></search><sort><creationdate>20090601</creationdate><title>Perceptions of parents on satisfaction with care in the pediatric intensive care unit: the EMPATHIC study</title><author>Latour, Jos M. ; van Goudoever, Johannes B. ; Duivenvoorden, Hugo J. ; van Dam, Nicolette A. M. ; Dullaart, Eugenie ; Albers, Marcel J. I. J. ; Verlaat, Carin W. M. ; van Vught, Elise M. ; van Heerde, Marc ; Hazelzet, Jan A.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c442t-76ef027ee17dd5302b605c091bcf79d690f1c1e97cd785a064cf9577dc950b053</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2009</creationdate><topic>Anesthesia. Intensive care medicine. Transfusions. Cell therapy and gene therapy</topic><topic>Anesthesiology</topic><topic>Biological and medical sciences</topic><topic>Business metrics</topic><topic>Child</topic><topic>Child, Preschool</topic><topic>Children & youth</topic><topic>Clinical death. Palliative care. Organ gift and preservation</topic><topic>Cohort analysis</topic><topic>Cohort Studies</topic><topic>Consumer Behavior</topic><topic>Critical Care Medicine</topic><topic>Emergency Medicine</topic><topic>Empowerment</topic><topic>Ethnicity</topic><topic>Families & family life</topic><topic>Family Nursing</topic><topic>Female</topic><topic>Humans</topic><topic>Infant</topic><topic>Intensive</topic><topic>Intensive care</topic><topic>Intensive care medicine</topic><topic>Intensive Care Units, Pediatric</topic><topic>Length of stay</topic><topic>Male</topic><topic>Medical sciences</topic><topic>Medicine</topic><topic>Medicine & Public Health</topic><topic>Netherlands</topic><topic>Pain Medicine</topic><topic>Parents & parenting</topic><topic>Parents - psychology</topic><topic>Patient satisfaction</topic><topic>Pediatric Original</topic><topic>Pediatrics</topic><topic>Pneumology/Respiratory System</topic><topic>Prospective Studies</topic><topic>Quality of Health Care</topic><topic>Questionnaires</topic><topic>Research methodology</topic><topic>Surveys and Questionnaires</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Latour, Jos M.</creatorcontrib><creatorcontrib>van Goudoever, Johannes B.</creatorcontrib><creatorcontrib>Duivenvoorden, Hugo J.</creatorcontrib><creatorcontrib>van Dam, Nicolette A. M.</creatorcontrib><creatorcontrib>Dullaart, Eugenie</creatorcontrib><creatorcontrib>Albers, Marcel J. I. J.</creatorcontrib><creatorcontrib>Verlaat, Carin W. M.</creatorcontrib><creatorcontrib>van Vught, Elise M.</creatorcontrib><creatorcontrib>van Heerde, Marc</creatorcontrib><creatorcontrib>Hazelzet, Jan A.</creatorcontrib><collection>Springer Nature OA Free Journals</collection><collection>Pascal-Francis</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>Nursing & Allied Health Database</collection><collection>Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Medical Database (Alumni Edition)</collection><collection>ProQuest Pharma Collection</collection><collection>Technology Research Database</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>ProQuest Central</collection><collection>ProQuest One Community College</collection><collection>Engineering Research Database</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Health & Medical Collection (Alumni Edition)</collection><collection>Medical Database</collection><collection>Biochemistry Abstracts 1</collection><collection>Nursing & Allied Health Premium</collection><collection>Biotechnology and BioEngineering Abstracts</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>MEDLINE - Academic</collection><jtitle>Intensive care medicine</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Latour, Jos M.</au><au>van Goudoever, Johannes B.</au><au>Duivenvoorden, Hugo J.</au><au>van Dam, Nicolette A. M.</au><au>Dullaart, Eugenie</au><au>Albers, Marcel J. I. J.</au><au>Verlaat, Carin W. M.</au><au>van Vught, Elise M.</au><au>van Heerde, Marc</au><au>Hazelzet, Jan A.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Perceptions of parents on satisfaction with care in the pediatric intensive care unit: the EMPATHIC study</atitle><jtitle>Intensive care medicine</jtitle><stitle>Intensive Care Med</stitle><addtitle>Intensive Care Med</addtitle><date>2009-06-01</date><risdate>2009</risdate><volume>35</volume><issue>6</issue><spage>1082</spage><epage>1089</epage><pages>1082-1089</pages><issn>0342-4642</issn><eissn>1432-1238</eissn><coden>ICMED9</coden><abstract>Purpose
To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument.
Methods
Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands.
Participants
Parents of 1,042 children discharged from a PICU.
Results
A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores <8.0 (1, completely unimportant, to 10, very important) with standard deviations ≥1.65, and thus considered of limited value. The empirical structure of the items was in agreement with the theoretically formulated domains: Information, Care and Cure, Organization, Parental Participation, and Professional Attitude. The Cronbach’s
α
of the domains ranged between 0.87 and 0.94.
Conclusions
Parental perceptions on satisfaction with care measures were identified and prioritized. Reliabilities of the items and domains were of high level.</abstract><cop>Berlin/Heidelberg</cop><pub>Springer-Verlag</pub><pmid>19367393</pmid><doi>10.1007/s00134-009-1491-7</doi><tpages>8</tpages><oa>free_for_read</oa></addata></record> |
| fulltext | fulltext |
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| ispartof | Intensive care medicine, 2009-06, Vol.35 (6), p.1082-1089 |
| issn | 0342-4642 1432-1238 |
| language | eng |
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| subjects | Anesthesia. Intensive care medicine. Transfusions. Cell therapy and gene therapy Anesthesiology Biological and medical sciences Business metrics Child Child, Preschool Children & youth Clinical death. Palliative care. Organ gift and preservation Cohort analysis Cohort Studies Consumer Behavior Critical Care Medicine Emergency Medicine Empowerment Ethnicity Families & family life Family Nursing Female Humans Infant Intensive Intensive care Intensive care medicine Intensive Care Units, Pediatric Length of stay Male Medical sciences Medicine Medicine & Public Health Netherlands Pain Medicine Parents & parenting Parents - psychology Patient satisfaction Pediatric Original Pediatrics Pneumology/Respiratory System Prospective Studies Quality of Health Care Questionnaires Research methodology Surveys and Questionnaires |
| title | Perceptions of parents on satisfaction with care in the pediatric intensive care unit: the EMPATHIC study |
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