Hidden differences in competent communication: A case study of an organization with Euro-Americans and first generation immigrants from India

This article reports part of a two stage study of intercultural communication between first generation immigrants from India and Euro-Americans. In-depth interviews were used in the first stage to develop intercultural “critical incidents” for use as stimulus material in a survey. The survey was use...

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Veröffentlicht in:International journal of intercultural relations 1995-10, Vol.19 (4), p.505-522
Hauptverfasser: Driskill, Gerald W., Downs, Cal W.
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container_title International journal of intercultural relations
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creator Driskill, Gerald W.
Downs, Cal W.
description This article reports part of a two stage study of intercultural communication between first generation immigrants from India and Euro-Americans. In-depth interviews were used in the first stage to develop intercultural “critical incidents” for use as stimulus material in a survey. The survey was used in the second stage to explore participant perceptions of the influence of national culture as well as rules for managing intercultural interactions. It was determined that while participants did not agree in their perceptions of the influence of culture, they generally agreed on the dominant culture rules for competent intercultural communication in each of the critical incidents. In addition, support was found for the tacit influence of cultural differences on perceptions of competent communication between Asian Indians and Euro-Americans in one critical incident involving the proper amount of supervision.
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source Elsevier ScienceDirect Journals Complete; Sociological Abstracts; Periodicals Index Online; Applied Social Sciences Index & Abstracts (ASSIA)
subjects Anglo Americans
Biological and medical sciences
Communication
Competence
Cultural aspects
Engineering
Firms
Fundamental and applied biological sciences. Psychology
Immigrants
Indian people
Intercultural Communication
Interpersonal Relations
Midwestern States
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Social interactions. Communication. Group processes
Social psychology
South Asian Cultural Groups
Superior Subordinate Relationship
United States of America
USA
Workplaces
title Hidden differences in competent communication: A case study of an organization with Euro-Americans and first generation immigrants from India
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