Hidden differences in competent communication: A case study of an organization with Euro-Americans and first generation immigrants from India
This article reports part of a two stage study of intercultural communication between first generation immigrants from India and Euro-Americans. In-depth interviews were used in the first stage to develop intercultural “critical incidents” for use as stimulus material in a survey. The survey was use...
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Veröffentlicht in: | International journal of intercultural relations 1995-10, Vol.19 (4), p.505-522 |
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description | This article reports part of a two stage study of intercultural communication between first generation immigrants from India and Euro-Americans. In-depth interviews were used in the first stage to develop intercultural “critical incidents” for use as stimulus material in a survey. The survey was used in the second stage to explore participant perceptions of the influence of national culture as well as rules for managing intercultural interactions. It was determined that while participants did not agree in their perceptions of the influence of culture, they generally agreed on the dominant culture rules for competent intercultural communication in each of the critical incidents. In addition, support was found for the tacit influence of cultural differences on perceptions of competent communication between Asian Indians and Euro-Americans in one critical incident involving the proper amount of supervision. |
doi_str_mv | 10.1016/0147-1767(95)00031-3 |
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In-depth interviews were used in the first stage to develop intercultural “critical incidents” for use as stimulus material in a survey. The survey was used in the second stage to explore participant perceptions of the influence of national culture as well as rules for managing intercultural interactions. It was determined that while participants did not agree in their perceptions of the influence of culture, they generally agreed on the dominant culture rules for competent intercultural communication in each of the critical incidents. 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In addition, support was found for the tacit influence of cultural differences on perceptions of competent communication between Asian Indians and Euro-Americans in one critical incident involving the proper amount of supervision.</description><subject>Anglo Americans</subject><subject>Biological and medical sciences</subject><subject>Communication</subject><subject>Competence</subject><subject>Cultural aspects</subject><subject>Engineering</subject><subject>Firms</subject><subject>Fundamental and applied biological sciences. Psychology</subject><subject>Immigrants</subject><subject>Indian people</subject><subject>Intercultural Communication</subject><subject>Interpersonal Relations</subject><subject>Midwestern States</subject><subject>Psychology. Psychoanalysis. Psychiatry</subject><subject>Psychology. Psychophysiology</subject><subject>Social interactions. Communication. 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subjects | Anglo Americans Biological and medical sciences Communication Competence Cultural aspects Engineering Firms Fundamental and applied biological sciences. Psychology Immigrants Indian people Intercultural Communication Interpersonal Relations Midwestern States Psychology. Psychoanalysis. Psychiatry Psychology. Psychophysiology Social interactions. Communication. Group processes Social psychology South Asian Cultural Groups Superior Subordinate Relationship United States of America USA Workplaces |
title | Hidden differences in competent communication: A case study of an organization with Euro-Americans and first generation immigrants from India |
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