Expectancy Processes in the Health Care Interaction Sequence

This article presents a sequential analysis of health care interactions and examines the roles that the expectations of both care seekers and care providers play in affecting the outcomes of these interactions. Health care interactions follow a sequence of five steps: (a) the potential patient decid...

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Veröffentlicht in:Journal of social issues 1990-07, Vol.46 (2), p.97-124
Hauptverfasser: Ditto, Peter H., Hilton, James L.
Format: Artikel
Sprache:eng
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