Sensemaking and New Media at Work

This article examines sensemaking about new media at work in organizational settings. Two models of sensemaking are presented. Recent social science and management research on computer-mediated work is reviewed to identify aspects of sensemaking evident in computer-mediated communications at work. T...

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Veröffentlicht in:The American behavioral scientist (Beverly Hills) 2004-12, Vol.48 (4), p.479-495
1. Verfasser: Gephart, Robert P.
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description This article examines sensemaking about new media at work in organizational settings. Two models of sensemaking are presented. Recent social science and management research on computer-mediated work is reviewed to identify aspects of sensemaking evident in computer-mediated communications at work. The sensemaking models are used to interpret this recent research on human computer interactions and computer-mediated communications in organizations. The article shows how the sensemaking perspective facilitates an understanding of the interpretive practices and problems people face in using new media for communication at work.
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source Worldwide Political Science Abstracts; Sage Journals; Sociological Abstracts; Applied Social Sciences Index & Abstracts (ASSIA); Alma/SFX Local Collection
subjects Broadcasting
Cognition & reasoning
Cognitive models
Communication
Communication technology
Communications technology
Computer assisted research
Computer Mediated Communication
Computers
Electronic media
Employees
Ethnology
Ethnomethodology
Information Technology
Internet
Interpersonal communication
Management
Mass media
Meaning
Media
Methods
Organization theory
Organizations
Psychological aspects
Psychology
Social research
Social sciences
Studies
Understanding
Verbal communication
Work organization
Work place
Worker Machine Relationship
Workplaces
title Sensemaking and New Media at Work
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