The Point of Selling: Capitalism, Consumption and Contradictions

Although the point of selling is one of the key moments of exchange where the latent contradictions in capitalist social relations may become manifest, there is a gap in our knowledge about exactly what form of consumption takes place within sales interactions. The key contribution of this paper is...

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Veröffentlicht in:	Organization (London, England) England), 2005-01, Vol.12 (1), p.69-88
1. Verfasser:	Korczynski, Marek
Format:	Artikel
Sprache:	eng
Schlagworte:	Capitalism Consumer behaviour Consumerism Consumption Customer services Customers Employment Ethnography Information exchange Life insurance Marketing Organization theory Organizational behavior Sales Sales management Sales Workers Social influence Social interaction Social Relations Sovereignty Studies Work Organization Workers
Online-Zugang:	Volltext
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