Anxiety, uncertainty, and perceived effectiveness of communication across relationships and cultures

Anxiety/uncertainty management (AUM) theory suggests that effectiveness of communication is a function of individuals’ abilities to manage their uncertainty and anxiety. The effect of anxiety and uncertainty on perceived effectiveness of communication was examined in two relationships (strangers and...

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Veröffentlicht in:International journal of intercultural relations 2001, Vol.25 (1), p.55-71
Hauptverfasser: Gudykunst, William B, Nishida, Tsukasa
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container_title International journal of intercultural relations
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creator Gudykunst, William B
Nishida, Tsukasa
description Anxiety/uncertainty management (AUM) theory suggests that effectiveness of communication is a function of individuals’ abilities to manage their uncertainty and anxiety. The effect of anxiety and uncertainty on perceived effectiveness of communication was examined in two relationships (strangers and close friends) and two cultures (United States and Japan) in the present study. The results indicate that there is a moderate, negative relationship between anxiety and attributional confidence (the inverse of uncertainty) across relationships and cultures. The results also reveal that anxiety negatively predicts perceived effectiveness and attributional confidence positively predicts perceived effectiveness across relationships and cultures. The present data, therefore, support the major axiom of AUM theory.
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source Applied Social Sciences Index & Abstracts (ASSIA); Elsevier ScienceDirect Journals; Sociological Abstracts
subjects Anxiety
Certainty
Crosscultural communication
Differences
Intercultural Communication
Interpersonal Communication
Uncertainty
title Anxiety, uncertainty, and perceived effectiveness of communication across relationships and cultures
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