Airport Security, High Reliability, and the Problem of Rationality
The events of September 11, 2001, have raised troubling questions regarding the reliability and security of American commercial air travel. This article applies the concepts and logic of high-reliability organizations to airport security operations. Contemporary decision theory is built on the logic...
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| Veröffentlicht in: | Public administration review 2002-09, Vol.62 (s1), p.33-43 |
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| creator | Frederickson, H. George LaPorte, Todd R. |
| description | The events of September 11, 2001, have raised troubling questions regarding the reliability and security of American commercial air travel. This article applies the concepts and logic of high-reliability organizations to airport security operations. Contemporary decision theory is built on the logic of limited or buffered rationability and is based on the study of error-tolerant organizations. The concept of high-reliability organizations is based on the study of nearly error-free operations. For commercial air travel to be highly secure, there must be very high levels of technical competence and sustained performance; regular training; structure redundancy; collegial, decentralized authority patterns; processes that reward error discovery and correction; adequate and reliable funding; high mission valence; reliable and timely information; and protection from external interference in operations. These concepts are used to inform early-stage issues being faced by both local airports and the newly established Transportation Security Administration. |
| doi_str_mv | 10.1111/1540-6210.62.s1.7 |
| format | Article |
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| identifier | ISSN: 0033-3352 |
| ispartof | Public administration review, 2002-09, Vol.62 (s1), p.33-43 |
| issn | 0033-3352 1540-6210 |
| language | eng |
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| source | Worldwide Political Science Abstracts; EBSCOhost Business Source Complete; Access via Wiley Online Library; JSTOR Archive Collection A-Z Listing; EBSCOhost Political Science Complete; EBSCOhost Education Source |
| subjects | 2500 8350 9190 926120 9550 Air Transportation Air transportation industry Air travel Airline security Airport security Airports Aviation Baggage screening Decision making Decision theory Funding Government agencies Homeland Security: The State and Local Crucible Institutional Characteristics Logical Thinking Luggage Organization theory Organizational behavior Organizational Theories Passenger screening Passengers Public administration Public sector Public Services Rationality Redundancy Reliability Security Security Policy Security systems September 11 terrorist attacks-2001 Terrorism Transportation & travel industry Transportation Security Administration Travel United States |
| title | Airport Security, High Reliability, and the Problem of Rationality |
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