A New Measure of Quality of Work Life (QWL) Based on Need Satisfaction and Spillover Theories

A new measure of QWL was developed based on need satisfaction and spillover theories. The measure was designed to capture the extent to which the work environment, job requirements, supervisory behavior, and ancillary programs in an organization are perceived to meet the needs of an employee. We ide...

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Veröffentlicht in:Social indicators research 2001-09, Vol.55 (3), p.241-302
Hauptverfasser: Sirgy, M. Joseph, Efraty, David, Siegel, Phillip, Lee, Dong-Jin
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creator Sirgy, M. Joseph
Efraty, David
Siegel, Phillip
Lee, Dong-Jin
description A new measure of QWL was developed based on need satisfaction and spillover theories. The measure was designed to capture the extent to which the work environment, job requirements, supervisory behavior, and ancillary programs in an organization are perceived to meet the needs of an employee. We identified seven major needs, each having several dimensions. These are: (a) health and safety needs (protection from ill health and injury at work and outside of work, and enhancement of good health), (b) economic and family needs (pay, job security, and other family needs), (c) social needs (collegiality at work and leisure time off work), (d) esteem needs (recognition and appreciation of work within the organization and outside the organization), (e) actualization needs (realization of one's potential within the organization and as a professional), (f) knowledge needs (learning to enhance job and professional skills), and (g) aesthetic needs (creativity at work as well as personal creativity and general aesthetics). The measure's convergent and discriminant validities were tested and the data provided support to the construct validity of the QWL measure. Furthermore, the measure's nomological (predictive) validity was tested through hypotheses deduced from spillover theory. Three studies were conducted - two studies using university employees and the third using accounting firms. The results from the pooled sample provided support for the hypotheses and thus lent some support to the nomological validity to the new measure.
doi_str_mv 10.1023/a:1010986923468
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source Applied Social Sciences Index & Abstracts (ASSIA); Jstor Complete Legacy; Springer Nature - Complete Springer Journals; Sociological Abstracts
subjects Achievement Need
Actualization
Aesthetics
Collegiality
Compensation
Construct Validity
Creativity
Employees
Employment
Families & family life
Family Life
Family Needs
Happiness
Hypotheses
Job Characteristics
Job Performance
Job requirements
Job Satisfaction
Job Skills
Leisure
Leisure Time
Life Satisfaction
Management Styles
Measures (Instruments)
Needs
Organizations
Personal needs
Quality of life
Quality of Working Life
Recreation
Self Actualization
Social indicators
Social needs
Sociology
Sociology of work
Sociology of work and sociology of organizations
Superior Subordinate Relationship
Theory
Validity
Well Being
Work Environment
Work environments
Work life
Work organization. Working relations
Working conditions
Working life
Workplace learning
title A New Measure of Quality of Work Life (QWL) Based on Need Satisfaction and Spillover Theories
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